Networks Europe Mar-Apr 2016 | Page 42

42 XXX XXX OPINION "To use analytics to resolve complex business questions, companies must be able to leverage all data throughout their corporate ecosystem with minimal friction. " across a variety of sources into a succinct, seamless tapestry. It can provide new insights into customer interactions with the business over multiple channels. It can provide a clear picture of how to boost sales or prevent defection to rivals. Data fabric software orchestrates query execution across multiple processing engines and repositories, including Hadoop and data warehouses, in an optimised and secure manner. By taking advantage of a data fabric that stretches across multiple systems, organisations can gain the flexibility to choose their data repositories, analytic engines, data treatment strategies and workload characteristics. In short they can put their business needs first. Practical answers In a practical sense, these benefits would present themselves to retailers, for example, by granting them new insight into their customers and driving incremental revenue. By streaming web events from an online store in Hadoop and crafting a dynamic view of customer interactions in the enterprise data warehouse, including individual profitability, purchase and campaign history, analytics can be built to detect high-value users with a transaction problem in real time, allowing the right assistance to be offered as needed, while at the same time creating a complete picture of that customer’s journey. Alternatively, a manufacturing company would benefit from data fabric technology through the efficient use of incoming sensor data to carry out proactive maintenance for production machinery to reduce costs, increase customer satisfaction and even safety standards. By incorporating, for example, vehicle sensor data into a discovery engine connected to an enterprise data warehouse holding sales, dealer, plant and parts data, a car maker can craft an analytics model to leverage smart time series analysis to reveal the likely cause of part failures. It can then connect this insight to the sensor events that forewarned of the parts failures and trace that back to the root cause in the supply chain, thus offering the right corrective procedure, to the right vehicle owner, at the right time. With big data technology gaining traction generally, organisations operating on any part of the business spectrum can secure massive benefits from adding data fabric technology to a cohesive and uninterrupted analytic ecosystem. Big data analytics is driving forward organisations from all sectors, though just acquiring the data will not be enough to see real results. To use analytics to resolve complex business questions, companies must be able to leverage all data throughout their corporate ecosystem with minimal friction. All the capacity and data architecture in the world will get you little more than chaos without an orchestration layer to weave that data together across multiple systems and processes it in meaningful ways. Data fabric technology gives organisations seamless access to data and analytics across all systems, including data warehouses and Hadoop data lakes, fusing the data without the need for IT professionals to use special tools or learn a completely new language. From manufacturing to retail and beyond, companies can be assured that pushing this emerging technology to centre stage will help them to take full control and derive maximum advantage of their data. www.networkseuropemagazine.com