Network Magazine winter 2015 | Page 12

KEEP THE GOAL POSTS! Goal setting isn’t just a tool for business growth, it’s also vital for keeping employees on track. WORDS: NICHOLAS BARNETT o your team members know exactly what they are aiming to achieve when they come to work in your club each day? Employees should be crystal clear about the organisation’s main strategies and goals. The goal and point posts used in Australian Rules football are an ideal metaphor. If you kick the ball between the large (goal) posts you are credited with a goal or six points, provided the ball is not touched before going across the line. If it is touched first or if the ball goes through the outer (point) posts or touches a goal post, you are credited with a point. If the ball touches a point post or goes outside the point posts, it is out of bounds. The object of the game is to get a higher score than your opponents. But, of course, you know this. The scoring system is clear and well known by all players and spectators. Imagine if someone took away the goal or point posts. There would be a riot until they were returned. Without the goal and point posts the players wouldn’t know what to do or where to aim. Too many organisations have not communicated clear strategies and goals to their employees. They need to put back their goal and point posts so their employees know where to aim. Some recent research by Insync Surveys – involving over 100,000 employees from around 200 organisations – showed that only 54 per cent of the employees of the highest D 12 | NETWORK WINTER 2015 performance businesses could easily refer to a list of their employer’s goals. The figure for low performance organisations was a mere 24 per cent. Further, only 57 per cent of the employees understood how their roles contributed to the organisation’s long-term goals and strategies. This is not good enough. The same research revealed the seven things that are the biggest differentiators between high performance organisations and low performance ones. The setting of clear strategies and goals is one of those seven key business habits. Most strategic plans comprise dozens, sometimes hundreds, of pages. A discipline that many organisations adopt is to summarise Z\