Network Magazine Spring 2020 | Page 51

CEC ARTICLE 1 OF 5 ARTICLES WALK TOGETHER NURTURING COLLABORATIVE RELATIONSHIPS WITH CLIENTS When clients hit a plateau or engage in unhelpful behaviours, you can assist them to move on by nurturing a collaborative relationship in which they feel unconditionally supported, writes PT and performance coach Susy Natal. This is the second article on the often-overlooked topic of softer coaching skills (following You are not your client), which will not teach a client how to squat, but can empower them to stop jeopardising their own success. A ny client that you work with is on a health and fitness journey, and you are on it with them. It is not yours to commandeer, but you are an active part of it, so the ways you engage and relate to your client and their behaviour can seriously impact their success. Your client could be trying to do this alone, but they have chosen to include you in the process, so do everything in your power to help them succeed. Make the connection Rapport and trust are gradually built over time, and as the guide in the client-trainer relationship it is your responsibility to gently and authentically do your part to nurture these. Listen In a previous article, You Are Not Your Client, active listening was Your client could be trying to do this alone, but they have chosen to include you in the process NETWORK SPRING 2020 | 51