Network Magazine Spring 2020 | Page 11

was a massive source of stress. For years I had been fantasising about how I would run my own business. I had been preparing for this event for a long time. The gym closing was my trigger to act – and quickly. Yes, the gym doors had closed, but another door was about to open. The difference was, this door was mine and I opened it myself and on my terms. The right ingredients Like most passionate group fitness instructors, not being able to teach is not an option. For me, not teaching is like not eating or not breathing. I cannot live without it. While I no longer had the gym, I still had all the other ingredients to make a group fitness business: • a following – some of my regulars had been attending my classes for years • ideas – I have skills to teach any kind of class, from HIIT to Pilates • lack of competition – no other gyms in the area offered group fitness • experience – I have taught group fitness for 20 years in numerous facilities • passion – I teach for the love of fitness and my community, not just for the money. The process Starting out on my own seemed lonely. I wanted to be able to offer variety and options to the local community, so they did not need to look elsewhere for exercise opportunities. Having been the Group Fitness Manager for many years, I had good connections and friendships with the instructors. So, on the day the gym closed, I announced to the team that I intended to put together a timetable of classes. I didn’t specifically invite individuals to join me, I waited to see who was passionate and dedicated enough to ask to be involved. I ended up with a team of six. We had a great range of skills, from yoga to HIIT and everything in between. We are all versatile freestyle instructors with the skills to appeal to all ages and abilities. Of the six, I had two amazing, talented, and hugely important friends who helped drive the set-up of a new group fitness studio. Together, we were the ‘founding instructors’ of the business and we worked incredibly hard to get things up and running. With a few quick meetings, group chats and many frantic phone calls, we had put together a short-term timetable of 36 classes over two weeks. The gym closed on a Friday. The following Monday night, we held our first class for 40 people in a local dance studio. The first few months are now a bit of a blur. In an effort to find venues that could accommodate our class times, we ended up with seven different locations in which we held our classes. These included: • a basketball court at the local Rec centre • two church halls • a Freemasons hall • a dance studio • two community centres To say our timetable was complicated is an understatement. In addition, we were all operating individually. Some instructors were only accepting casual payments from people, while others were selling multi-class passes. It’s amazing the members ever knew where to go and how to pay! Despite this, classes were well attended and quite profitable. Things seemed to be going well. Changes for greater success Then, in March 2020, it all ground to a halt. COVID-19 struck our state and all fitness facilities – and venues that doubled as them – were closed. Despite gyms being forced into lockdown, I was busier than ever. During the shutdown, I continued to teach regular classes using live streaming on Facebook. I made this available to all our members at no charge. While the loss of income was difficult, I felt it was important to keep my connection to the members we had built up over the past three months. I hoped that if I kept them engaged and connected to me, they would return to my business when we re-opened for face-to-face classes. In addition, with support and advice from my two co-founding instructors, I used the time in lockdown to re-assess how the business was operating. There were two main changes I knew needed to be made: reducing the number of venues, and having one class rate and payment system for all classes. I wanted the business to have a professional appearance and membership options that were affordable and easy to understand for all participants. However, due to the high-risk nature of the fitness industry, as experienced with the old centre, I wanted to keep overheads low. For our return after the COVID lockdown, I made a number of important improvements. Location consolidation Our seven venues were reduced to two. This meant some of the classes needed to be dropped and in some cases I had to push instructors out on their own. All weekday classes are now at one venue and all weekend classes are at another. This makes it much simpler for members. Low rent Rent is paid to the venues on a per class basis. This means we only pay for what we use. We have no hidden bills such as utilities, building insurance or cleaning. This is all covered in our room hire. Class passes Participants can now purchase 10-visit class passes, with the passes able to be used for any type of class. A class is crossed off each time they attend a session, meaning participants pay for what they use. This change prompted us to professionalise our accounting and have one bank account into which all membership payments were deposited. Image courtesy Cath Leo Photos NETWORK SPRING 2020 | 11