Network Communications News (NCN) NCN-July2017 | Page 18

HOT TOPIC a difficulty for some businesses. Even those happy with their cer tifier product, and its price, sug gested that budgeting for annual calibrations, repair costs, replacement par ts, shipping costs, technical suppor t and training was extremely difficult. In a worst case scenario, these unforeseen costs can prove prohibitively expensive and lead to a lack of equipment availability, impacting productivity and risking extended customer downtime. To avoid these issues while minimising costs and providing protection from unplanned expenditure, many data cable installers sug gested they would prefer to opt for a fairly priced care plan. More testers are needed… or are they? When specifically asked what would make their life easier, often installers stated that they wished they could have more testers. Despite the challenge that investment in certifiers can potentially pose to cash flow, many specified that they would like more certifiers within their fleet. 18 | July 2017 When specifically asked what would make their life easier, often installers stated that they wished they could have more testers. This response is particularly in teresting, as analysis of the work carried out by the data cable installers within the research, showed that cable certifiers are actually needed far less than one might assume. In reality, it is only in 25 per cent of jobs that clients and building specifications typically require cable manufacturer warranties, and therefore require use of a certifier. The research suggests that many data cable installers do not realise that they could in fact use a cable and network transmission tester on the majority of jobs. 75 per cent of the time, where a warranty is not needed, the proof of per formance reports produced by this type of tester can be shared with clients. Importantly, these testers are far more affordable and, in most organisations, it would be feasible for all installers to have their own. So, what can be done? The feedback from the data cable installers interviewed, clearly shows that selecting the right type and quantity of equipment is vitally important for ensuring profitable, flexible data cable installation operations. With the support of equipment suppliers, companies need to closely interrogate the work they carry out and match their certifier and tester needs to this to make cost savings. For example, Ideal Networks recently worked with a customer in the US on selecting a smarter mix of testing equipment, saving $1 million as a result. In addition, the research demonstrates how data cable installation businesses are changing. Far from being an added bonus, mobile data sharing is becoming a must-have to ensure productive and profitable operations. Also, nowadays, up-front investment in large quantities of certifiers is just not always feasible, especially on a large scale. As businesses try increasingly to move their investment in test equipment from a capital expenditure to operational expenditure, it is crucial for test and measurement equipment suppliers to respond effectively to these changes. For further information visit: www.idealnetworks.net