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RingCentral Contact Centre offers advanced omnichannel routing ; queuing and distribution ; real-time analytics ; CTI screen pops ; inbound / outbound services , CRM integration , and as a cloud based service its scales easily , allowing organisations to add and remove agents on demand .
With organisations under pressure to make efficiency improvements and reduce costs , RingCentral offers public sector organisations full control over all telecommunication functions while allowing staff , at any location with Internet connectivity , to use any device to promote flexible working patterns .
Both services are offered on a simple to understand per user , per month pricing basis with flexible scaling and are delivered from Tier 1 UK data centres
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‘ RingCentral Webinar is designed to make it easy to plan events , invite attendees , deliver sessions and simplify postevent follow up .’ |
that feature multiple layers of redundancy , failover technology , physical and biometric security , encryption , system handling and 24 / 7 monitoring .
The UK Government G-Cloud initiative eases procurement by public-sector bodies across the UK and includes checks and balances to ensure suppliers offer fair terms and conditions , adhere to UK law and deliver best practice security and privacy controls .
Through G-Cloud 9 accreditation , which includes adherence to in-depth and best practice security controls , UK public sector organisations can gain seamless access to an innovative range of services that connect employees , boost workforce productivity , share knowledge , and strengthen customer relationships .
RingCentral is an award winning global provider of cloud unified communications and collaboration solutions . More flexible and cost effective than legacy on-premise systems , RingCentral solutions serve over 350,000 organisations worldwide helping mobile and distributed workforces connect anywhere and on any device through voice , video , team messaging , collaboration , conferencing , online meetings , contact centre , and fax .
RingCentral provides an open platform that integrates with today ’ s leading business apps while giving customers the flexibility to customise their own workflow .
RingCentral Webinar launches
RingCentral Webinar is a new addition to the RingCentral portfolio . RingCentral Webinar can host up to 3,000 attendees , 200 presenters , and makes it easy to deliver web based events or training to any desktop , tablet or smartphone device .
Roopam Jain , unified communications & collaboration industry director at Frost & Sullivan , says : ‘ Trends in mobile and social webcasting , cloud proliferation , and real time reporting and analytics are driving growth in the webinars market .
‘ With robust capabilities and host controls , RingCentral Webinar is well positioned to address the
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growing needs of enterprises for easy to use , engaging , and affordable webinars that deliver immediate business results .’
RingCentral Webinar is designed to make it easy to plan events , invite attendees , deliver sessions and simplify postevent follow up . Easy to set up , RingCentral Webinar gives hosts the flexibility to customise and brand email communications and online registrations . During the events , the intuitive interface and feature-rich controls make it simple to manage webinars .
For presenters and attendees , the interactive Q & A , poll , and chat features optimise audience engagement , helping presenters achieve event objectives . Postevent reporting capabilities provide data driven insights so hosts can track participant activity to improve the experience for future webinars .
Jose Pastor , vice president of product management for RingCentral , says : ‘ RingCentral Webinar expands upon our ever growing portfolio of enterprise communications and collaboration solutions , and we ’ re pleased to make this powerful offering available to our customers .
‘ Whether hosting a webinar or town hall meeting for 100 or 3,000 people , this solution leverages the cloud for ultra-scalability and offers a high degree of control for presenters to facilitate large web broadcasts .’
RingCentral Webinar is now available in the US , Canada , and UK . Pricing starts at $ 40 per month per host license for up to 100 attendees , and $ 990 per month per host license for up to 3,000 attendees . RingCentral Webinar can be purchased as an add-on by RingCentral Office customers .
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May 2017 | 27 |