Nestlé University Catalogue (January to December 2014) | Page 39

Sales 101 Course Description: A great way to get the basics, Sales 101 shows you how to execute the “8 Steps of a Call.” You learn how to open a call, pitch your objectives and close. Along the way, you’ll get some very helpful techniques for identifying types of objections and learn how to overcome them. Who is this course for? RDRs, RDTM,. CDM/CDR How long is the course? This is a 2-day course. What should I expect? By the end of the course you will have acquired knowledge on: • Basic selling skills. • Setting objectives. • Questioning, listening. • Handling objections. • Retail environment. • Basic retail math. Pre-course work Meet with your Line Manager to discuss and agree learning objectives. Post-course work Meet with your Line Manager to discuss and review how these skills tie back to your PDG development plans and your PE objectives. How much does it cost: Non-CD $600. For further information or to register for this training, please contact: [email protected] When is this course running? TBD