Ndeavour Brochure Nov. 2013 | Page 2

who? ndeavour is focused on providing small and medium sized business the same and better quality IT services and products than those traditionally only available to large blue-chip companies; services and products that impact positively on the productivity and profitability of our clients. We risk 10 – 15% of our monthly fee based on our service levels. Only if we meet and exceed the terms of our service level agreement do we earn 100% of our fee. We are guided by our brand values of: • courage • smarts • compassion • purpose We are unique in the industry. Our approach to service delivery is purposedriven and based on accountability. We offer our clients a selection of managed IT service solutions according to the size and nature of their business on a risk and reward costing structure. why? added value experience and expertise We refuse to compete on cost alone and we see quality service as a price of entry into our industry and not a differentiator in itself. We back up our service offering with risk and reward structured solutions that are scalable, flexible and customised. The team’s skills are complementary to one another ensuring our clients benefit not only from our vast IT services and product knowledge but see the value of our intrinsic understanding of the industries we operate in. hunger We measure our success on how As an SMME in a fiercely competitive our services and products enable industry, ndeavour goes further and our clients to be successful. does more than our competitors. Our will to succeed is only matched by our will to see our clients succeed.