National Consumer Tribunal Annual Report 2011/12 National Consumer Tribunal 2011-12

Annual Financial Statements NOTES TO THE ANNUAL FINANCIAL STATEMENTS for the year ended 31 March 2011 31 March 2011 R 12 Administrative Expenses 6 375 678 5 842 016 77 348 40 873 Audit and Risk Committee members remuneration 600 889 504 058 Audit fees - internal audit Advertising 698 359 436 772 Bank charges 32 914 24 999 Cleaning 36 105 39 318 386 975 287 272 37 391 28 363 648 324 358 451 2 728 378 2 729 434 583 093 485 877 93 893 189 325 Computer expenses Entertainment Legal fees Member fees - refer note 9.3 Printing & stationery, subscriptions and resource materials Promotions and public relations Storage costs 13 31 March 2010 R 3 840 3 980 Training, conferences and staff development 212 542 614 492 Website and internet costs 235 627 98 802 8 281 705 6 364 440 Amortisation 96 957 71 131 Assets written off 39 320 4 745 4 550 713 3 304 588 - 76 662 Courier costs 110 869 106 152 Depreciation 429 699 521 069 General expenses 12 490 1 092 Insurance 47 412 42 860 1 553 269 877 868 14 681 120 Recording services 218 414 129 019 Rentals - equipment 27 634 - Repairs & maintenance 9 316 7 175 Relocation costs 3 253 5 501 Other Operating Expenses Consulting fees Consultants - K Daly (Case Manager) Lease rentals on premises Postage and stamps Telephone & fax 93 812 93 111 Travel & accommodation 849 221 1 010 850 Utilities 224 645 112 497 Annual Report 2011 page 94 | national consumer tribunal

National Consumer Tribunal Annual Report 2011/12 National Consumer Tribunal 2011-12 | Page 96