National Consumer Tribunal Annual Report 2011/12 National Consumer Tribunal 2011-12 | Page 54

Operational review (continued)
The Corporate Services Unit manages the human resources, ICT and administrative processes
of the Tribunal. CSU is responsible for coordinating the process of risk management and the
administration of policies and procedures. Other duties include providing logistical support for
strategic and business planning, ARC, internal and external audit and governance committees,
and responsibility for report compilation.
The Communications Unit is responsible for building and enhancing the profile of the Tribunal. It
does so through providing strategic communications advice, facilitating the internal and external
communication of the Tribunal, providing marketing support, and managing media and public
relations on behalf of the Tribunal.
The names and positions of Tribunal staff as at 31 March 2011 are as follows:
Hazel Devraj – CEO/Registrar
Janet Malone – Corporate Services Supervisor
Aubrey Maseko – ICT Specialist
Lesiba Mashapa – Case Supervisor, seconded from KRB
Ivy Matimbi – Finance and Administration Officer
Sibusiso Nyathi – Junior Case Analyst
Fridah Chabalala – Filing Clerk
Lehlohonolo Bojabotseha – Filing Clerk
Hayley Kotze – Receptionist
Linsey Hulley – PA to the Chairperson
Bogosi Nkhumise – ICT Officer
Lethu Dlamini – Seconded Senior Case Analyst within the Registrar’s Office
Temporary Staff:
Kate Buda
Innocentia Dudu Thabanelo
Lesego Mohlala
Students:
Renier du Preez - Student
Chinwe Chiwete - Student
Nerime Were - Student
Consultants:
Thiru Mundaly – Finance Unit (with Luke Zwane reporting)
Ruth Coggin – Communications Unit (with Chantal Meugens reporting)
Annual Report 2011
page 52 | national consumer tribunal