National Consumer Tribunal Annual Report 2011/12 National Consumer Tribunal 2011-12 | Page 10

Chairperson’s report
“
Steadfast adherence to our core values nourishes our growth as an organisation,
enabling us to produce the fruit on which our nation will prosper and thrive
– Diane Terblanche, Chairperson, National Consumer Tribunal
Annual Report 2011
page 8 | national consumer tribunal
”