3 . “ Delivering the Best Customer Service in the Industry .” When their phone rings , a person answers it . If they are on the other line , you can expect a call back that day . They know it must be addressed quickly when you need troubleshooting help , have technical questions , or need braking advice . Their team does their best to be available when customers work beyond the standard 9 to 5 .
This year , Deutsche Hydrapro has have invested heavily in educating their customers . From digital tools to training videos , they are striving to help trailer dealers , manufacturers and end-users get the most value – and longevity – out of their products .
Finally , Deutsche Hydrapro was created on a foundation of robust engineering . Their dedication to innovation in the EOH braking space resulted in the most talented in-house research and development team in the world . This means that they can get customer feedback directly to the engineers to solve the problem permanently .
“ We ’ re ready to go !” says Kipnis . “ I ’ ll be at the 2023 NATDA Trailer Show this year . I look forward to meeting the incredible people in our industry , and give them a first-hand look at what our team can really do .”
You can meet Russell and the Deutsche Hydrapro team at Booth 442 . Can ’ t wait that long ? Check them out online at www . hydraprousa . com or call 469-375-1540 and ask for Russell or Jennifer .
www . natda . org NATDA Magazine 85