This year’ s Operations Track offers valuable insights for employees in charge of operations, including courses on supply chain management, business operating costs and trailer theft prevention.
Mid-year 2022 Data for Light to Medium-duty Trailer Registration 10:00 am – 10:50 am | Room 103A Speaker: Jeff Jones( Statistical Surveys, Inc.)
Theft Prevention Techniques 10:00 am – 10:50 am | Room 102AB Speaker: Jared Medhus( Galeo)
How to Turbo-charge your Tech Stack in 2022 11:00 am – 11:50 am | Room 102AB Speaker: Johnathan Aguero( Blackpurl Technologies)
Overhead- Business Operating Cost Forum 2:00 pm – 2:30 pm | Room 103BC Speaker: Bob Woodward( Belfield Management Solutions)
Supply Chain Management( SCM) Issues and Opportunities 3:00 pm – 3:30 pm | Room 103BC Speaker: Bob Woodward( Belfield Management Solutions)
Economic and Trailer Industry Outlook 3:00pm- 3:50pm | Room 101CD Speaker: Charles Dougherty( Wells Fargo Commercial Distribution Finance)
How to Manage the Manufacturer-Dealer Relationship: A Fundamental Guide for Both New and Experienced Dealers 3:00pm- 3:50pm | Room 103A Speaker: David Whitlock( Trailer Specialist Consultant)
Dealer Operations Roundtable 4:00pm- 5:00pm | Room 101CD Moderator: David Whitman( Trailer Specialist Consultant)
Get hands on with this series of workshops from Dexter and Premium Supply! Due to limited space tickets are required for workshops. Register for tickets at natda. org / registration-info.
WORKSHOP: Proper Dealer Service Techniques for Trailer Axles and Electric Brakes sponsored by Dexter 8:00am- 12:00pm | Exhibit Floor, Hall A Instructor: Bill Snider( Dexter)
WORKSHOP: Hydraulic Systems Technician sponsored by Premium Supply 8:00am- 12:00pm | Room 106A Instructor: Jeff Murphy( Premium Supply)
4 Simple Changes for Record Service Profits AM 10:00am- 10:50am | Room 101E Speaker: Ken Barnes( DealerPRO Training)
How to Streamline Service Department Communication: Tips for the Digital Age 11:00am- 11:50am | Room 103A Speaker: Graham Anderson( Kenect)
4 Simple Changes for Record Service Profits PM 2:00pm- 2:50pm | Room 103A Speaker: Ken Barnes( DealerPRO Training)
WORKSHOP: Advanced Trailer Axle Service, Suspensions, Hydraulic Brakes and Air Brakes sponsored by Dexter 2:00pm- 6:00pm | Exhibit Hall, Hall A Instructor: Bill Snider( Dexter)
WORKSHOP: Hydraulic Systems Technician sponsored by Premium Supply 2:00pm- 6:00pm | Room 106A Instructor: Jeff Murphy( Premium Supply)
Due to limited capacity, some sessions will have a limited number of seats and must be reserved ahead of time. These sessions include two hands-on workshops, hosted by Dexter and Premium Supply.
Tech Panel Discussion: The Future of Tech and This Industry 4:00pm- 5:00pm | Room 101AB Host: Johnathan Aguero( Blackpurl Technologies)
46 NATDA Magazine www. natda. org