NATDA Magazine May/Jun 2019 NM_May2019_FINAL050119 | Page 22

Mark Podeyn Chosen as RVTI Subject Matter Expert Mark Podeyn has been selected as a subject matter expert for RVIA’s new technician training and certification program being developed by RV Technical Institute (RVTI). The RV Industry Association rolled out their new RV Technician training program at the all-new RVX show in Salt Lake City Utah. RVIA has created a separate non-profit education entity called the RV Technical Institute (RVTI). The new institute will be the gold standard for education curriculum and certification for tomorrow’s RV technicians. As subject matter expert, Podeyn is playing a key role in the development of RVIA’s technician curriculum focusing on fiberglass body, aluminum skin repair and suspension/chassis training and testing development. The program will be standardized nationally by utilizing industry subject matter experts in conjunction with professional curriculum developers and technical writers. Podeyn brings over 40 years of professional experience in the RV and trailer segment. He is currently the Owner of Action RV, which provides service and repair for RVs and trailers in the Bosque Farms, New Mexico area. As an advocate for ensuring his technicians are not only delivering quality service but also improving the customer service experience, Podeyn felt RVIA’s active role in reducing the repair event cycle times for consumers seeking to repair and maintain their RVs resulted in a perfect partnership between himself and the association. For years, Podeyn has pushed the industry to increase the number of trained RV technicians. He invests the time and money to ensure his technicians are properly trained. RVTI provides training and testing that transcends many industries including the utility and horse trailer industries. This was a big reason why he’s supporting this new program with RVIA, which will involve the first ever world-class RV technician training curriculum. Mark Podeyn has been a trusted source for many in the trailer industry. Through a special NATDA Member Benefit with www.markpodeyn.com, Mark offers consulting to dealers around the country. To learn more about this benefit or Mark, please visit www.natda.org/ member-benefits. 22 NATDA Magazine www.natda.org