The confidential survey report includes eleven key category
scales to rate manufacturers, ranging from overall dealer
communication to dealership warranty support. With this
information, manufacturers will have the ability to review
procedures and policies directly affecting trailer dealerships
across the country.
“We wanted to find a way to give dealers the ability to
voice their opinions – in a confidential manner – directly
to manufacturers. Hopefully, these manufacturers take this
information and adjust their business operations to better
potential areas of concern,” says Jesse Battle, NATDA Executive
Director.
NATDA UNVEILS NEW WAY FOR DEALERS TO
IMPACT TRAILER INDUSTRY
With ever-fluctuating changes in the trailer industry, the North
American Trailer Dealers Association (NATDA) is excited to
announce a new way for trailer dealers to have a voice with
industry manufacturers through the 2018 NATDA Dealer
Satisfaction Report.
The 2018 NATDA Dealer Satisfaction Report is currently
open to any trailer dealer interested in participating, whether a
NATDA member or not.
More trailer news on page 20
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NATDA Magazine www.natda.org