NATDA Magazine Mar/Apr 2020 NM_March2020_Final022720 | Page 39

What’s the biggest issue dealerships face pertaining to hydraulic systems and how will this class fix that? MURPHY: Batteries are the number one problem. Car batteries, which people are used to seeing, are only asked to pull a few amps to start a vehicle. Once it starts, you’ve got an alternator only a couple feet away and heavy gauged cables to replace those amps within only a few minutes of driving. Now, take that same battery and put it in a dump trailer. One dump cycle, if that trailer is fully loaded, can pull up to 300 amps. It’s like holding the key in your ignition, trying to start it for a minute straight. It’s a much higher demand. To get those amps replaced to the battery, you must go through all these small wires 20-30 feet away. It’s like trying to put gas in your car through a straw. There’s much higher demand on the battery and a much lower replenishment on the system. The industry, including us, have a lot of products to keep up with that amp draw because, once that battery gets low, the starter solenoid might go out. That’s a common problem. What does your personal experience look like? What qualifies you specifically to train these technicians? MURPHY: I’ve been in the business for over thirty years, but I’ll bring other experienced trainers with me. For example, KTI Hydraulics will join me to explain pumps. So, it won’t just be me. There will be several grizzled, industry veterans that have seen and can fix every issue. Hydraulic Systems Technician The “Hydraulic Systems Technician” training course will provide technicians and service advisors with a thorough understanding of hydraulic lift mechanisms, battery optimization methods, cylinder operation and more. Participants will learn and/or demonstrate an understanding of the following: - Various types and classes of lift mechanisms - Basic understanding, maintenance and troubleshooting of DC hydraulic power units - Understanding of the complete hydraulic systems and their interrelated components - Wiring of 12-volt vehicle electrical systems for hydraulic systems - Battery Optimizer System, installation, service and maintenance - Hydraulic Cylinder operation, trouble shooting and maintenance Additionally, there will be a component of training that is designed for technicians and/or service advisors to help customers determine the correct equipment for their specific needs as well as how to professionally orientate customers on the proper use and maintenance of their hydraulic-driven dump systems. The course will include “hands-on” training and will give participants the opportunity to demonstrate their competency in the subjects covered, followed by a written examination to qualify for this basic certificate of completion. Are you or your technician interested in attending this year’s technical training? Reserve your seat today by calling 727-360-0304 or email Andria Gibbon, CEM at [email protected]. www.natda.org NATDA Magazine 39 39 NATDA Magazine www.natda.org