NAILBA Perspectives 2021 Q1 | Page 10

ID 20 WINNERS — Q & A

Out ordinary

of the

Never before in our lifetimes have we experienced such dramatic changes in the workplace . From the way we market to the way we engage with prospects and the way we process applications have all changed in less than a year ’ s time . Even the workplace has taken on a new look and location .
Whether a business has survived these challenging times or thrived depends on a host of variables . The common denominator of success is the human element .
ID 20 Awards for this year celebrates the pioneers , the leaders and the innovators making a difference in this industry . We asked the twenty award winners to take a virtual seat and share their perspective on the business and ways to succeed in 2021 .

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Three-part series for business success
ID 20 winners continued on page 12
10 Perspectives Q1 2021