Mélange Accessibility for All Magazine October 2022 | Page 52

1 . Bluetooth-enabled beacons are strategically located throughout the premises . These allow precise location identification to guide users through the venue . And they help identify key points of interest such as restrooms and exits . They can also read out information such as emergency evacuation procedures , menus , or inscriptions on a plaque .
2 . An online portal allows the business or organization to program their signage and gain valuable customer insights . Companies can preset RightHear notifications or make updates in real-time .
3 . The free app is available on both Android and iOS . It is accessible in 26 languages , including Arabic , English , and Spanish . The app also includes a Live Assistant feature so users can instantly connect to someone who can assist them in person .
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RIGHT HEAR

RightHear ’ s mission is to make the world accessible . They believe that everyone , everywhere should be able to explore their environment confidently and independently . To do that , buildings , cities , public spaces , and transportation networks need to apply universal design to be truly accessible and inclusive .

How it works
RightHear ’ s “ talking signs ” solution works both indoors and outdoors , as it does not require any GPS or internet connection . It ’ s supportive of any industry , sector , or size of venue , from a Safari Park to a university campus to a hotel to a local eatery , and everything in between . It ’ s easy for businesses to install , easy to program , and even easier to use .
The solution has 3 components :

1 . Bluetooth-enabled beacons are strategically located throughout the premises . These allow precise location identification to guide users through the venue . And they help identify key points of interest such as restrooms and exits . They can also read out information such as emergency evacuation procedures , menus , or inscriptions on a plaque .

2 . An online portal allows the business or organization to program their signage and gain valuable customer insights . Companies can preset RightHear notifications or make updates in real-time .

They can also analyze the anonymous data to enhance the customer experience .

3 . The free app is available on both Android and iOS . It is accessible in 26 languages , including Arabic , English , and Spanish . The app also includes a Live Assistant feature so users can instantly connect to someone who can assist them in person .

RightHear is the only accessible wayfinding solution that focuses on navigation and orientation . Navigation is about getting from point A to point B as efficiently as possible . Orientation , however , is about knowing where you are in relation to your surroundings . It puts the user of the RightHear app in control of their environment .