Mélange Accessibility for All Magazine October 2021 | Page 101

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Making messages loud and clear

Acoustic information plays a major role in our ability to orient ourselves , address events , understand other people ' s behavior and react to danger . Acoustic Protocol was founded with the idea of bringing sound and technology together .
Allowing computers to “ hear ” has many implications , however Nir Aran and Yanir Gvirtzman , the founders of Acoustic Protocol , decided to test-case their technology in applications that will benefit mostly the growing population of the hard of hearing and deaf .
They set their initial focus on public announcements . The idea was simple – when Acoustic Protocol AI based system identifies a public message , it sends it as a personalized message to smartphones . The system transforms the message from a single sensory ( hearing ) event to a multi-sensory event that can be replayed , read , translated , audited and archived . The system was appropriately named - hearoes .
From the start , it became clear that transportation is one of the main sectors to drastically benefit from this technology . Most if not all transportation authorities are required by law to manage a public-address system . These messages are essential , but their actual value is not prominent due to the acoustic environment and their performance model . The law also requires a solution for hard of hearing and deaf travelers , however most often these solutions would require standing next to a specific screen , which most of the time is not detailed , clear or current as public announcements .
Travel is a mission-focused task with a very specific goal – to get you to your destination as quickly and efficiently as possible . Once at the airport or train station , we need to quickly calibrate our senses and especially our sense of hearing . Even though every piece of information related to our travel is important , we often find ourselves in a new environment that presents many acoustic challenges . Background noises , distance from broadcasting speakers or unfamiliar language and accents contribute to an anxiety all of us have experienced - the possibility of missing an important message . Even when we are able to intercept a public announcement it often leaves us pondering : Is that an important message ? Does it affect my travel plans ? What should I do now ?
The hearoes solution envelopes every public-address message played with a comprehensive set of attributes that enables the transformation of the message to text , image , haptic feedback , augmented replay , audit , log and more . The user will get the message .