My first Publication ocbc_ar17_fullreport_english | Page 86

RISK MANAGEMENT (This section forms an integral part of OCBC’s audited financial statements) KEY HIGHLIGHTS IN 2017 In 2017, global and regional activity gathered strength and growth became more broad-based. The threat of trade protectionism faded while geopolitical posturing in Asia was well managed. Consequently, demand for financial services in our key markets of Singapore, Malaysia, Indonesia and Greater China picked up. While we responded proactively to the opportunities arising from more rapid trade expansion and the revival of investor and consumer confidence, we stayed disciplined in our risk management as we supported our three core business pillars – Banking, Wealth Management and Insurance. We remained vigilant to ensure that our asset quality and coverage ratios were maintained at acceptable levels. The momentum of growth in the global and regional economies is expected to be carried over into 2018, though at a more moderate pace. Financial conditions are likely to be less benign and with greater uncertainties emerging as financial markets and asset prices adjust to possible surprises from higher inflation, a faster pace of monetary normalisation and rise in interest rates. The threat of trade protectionism could re-emerge to undermine global trade and set back global growth. We remain watchful of the possible large swings in liquidity conditions and prices of financial assets as well as geopolitical risks. We will remain prudent and focus on our long- term strategic priorities. With our strong funding and capital position, we are well placed to serve our customers and capture new opportunities as they arise. Recognising the importance of promoting long-term sustainable development, the Board has approved material Environmental, Social and Governance (“ESG”) factors of which Responsible Financing is one. We have integrated ESG considerations into our credit and risk evaluation process for all new and existing 84 OCBC ANNUAL REPORT 2017 corporate and institutional borrowers on group-wide basis in 2017. Transactions with high ESG or reputational risk are escalated to the Reputational Risk Review Group for clearance. During the year, among the initiatives undertaken to enhance risk management capabilities and/or to meet regulatory requirements, the key ones are: • Established a new Group Data Management Office reporting into Group Risk Management Division (“GRM”). This is part of our effort to enhance group-wide risk data aggregation and reporting capabilities to comply with the requirements stated in the Basel Committee on Banking Supervision Regulation No. 239 (“BCBS 239”). • Completed the development of reporting capabilities in overseas locations through enhancements of our Asset and Liability Management (“ALM”) risk system. This is to comply with the regulation on Group Net Stable Funding Ratio (“NSFR”) which is effective from January 2018. • Started capabilities building for regulatory reporting of group-wide Interest Rate Risk in the Banking Book (“IRRBB”) which will take effect from December 2018. • Adopted the Advanced Internal Ratings-Based approach for margin lending exposures in Bank of Singapore. • Adopted the Foundation Internal- Ratings Based approach for sovereign exposures in OCBC Group (excluding Bank OCBC NISP). In 2017, we saw an increase in security threats including malicious cyber threats across the globe causing disruptions to businesses and facilities. In response, these are several of the key initiatives undertaken by us: • Embarked on more extensive cyber risk awareness programmes to improve staff vigilance across the Group. • Enhanced our policy to strengthen the management of cyber risks and improve cyber resilience. • Participated in the industry-wide exercise conducted by the Association of Banks in Singapore (“ABS”) where the Bank exercised its emergency and recovery responses to terrorism and cyber-attacks. • Made improvements in our physical security infrastructure and controls at key office buildings. In recognition of our achievements in capability building and operational risk management, we received the “Achievement in Operational Risk Management Award” in The Asian Banker Risk Management Awards 2017; this is our third consecutive award since 2015. Recognising the dynamic and complex evolution of money laundering tactics, we are among the first Singapore banks to tap artificial intelligence (“AI”) and machine learning to enhance the detection of suspicious activity. We have successfully piloted the use of fintech solutions to supplement and optimise our existing transaction monitoring system. This is expected to significantly increase our operational efficiency and accuracy in the detection of suspicious transactions. RISK MANAGEMENT IN OCBC GROUP Effective risk management is critical to the long-term sustainability of the Group. To achieve this, we have identified the following key high-level risk management fundamentals to forge a common approach to managing risk at the enterprise level. • Risk Culture – The Board of Directors (“Board”) and top management set the tone for a strong risk culture, supported by a robust internal control environment throughout the Group. All customer-facing business units, product teams, independent