My first Publication ocbc_ar17_fullreport_english | Page 243

39. RISK MANAGEMENT (continued) 39.5 INSURANCE-RELATED RISK MANAGEMENT (continued) Insurance risk (continued) (ii) Non-life insurance contract liabilities, net of reinsurance of liabilities for 2017 $ million 2010 2011 2012 2013 2014 2015 2016 2017 (a) Estimate of cumulative claims Accident Year One year later Two years later Three years later Four years later Five years later Six years later Seven years later Current estimate of cumulative claims 46 60 59 57 54 53 52 51 51 73 78 61 59 55 55 53 – 53 64 70 67 65 63 62 – – 62 93 74 72 71 69 – – – 69 81 77 76 75 – – – – 75 83 79 75 – – – – – 75 91 85 – – – – – – 85 93 – – – – – – – 93 (b) Cumulative payments Accident Year One year later Two years later Three years later Four years later Five years later Six years later Seven years later Cumulative payments 21 44 48 50 51 51 51 51 51 25 44 49 51 52 52 52 – 52 32 50 56 59 60 60 – – 60 30 55 61 63 65 – – – 65 32 59 65 67 – – – – 67 30 56 62 – – – – – 62 41 66 – – – – – – 66 44 – – – – – – – 44 # 1 2 4 8 13 19 49 (c) Non-life net claim liabilities Reserve for prior years Unallocated surplus General Insurance Fund Contract Liabilities, net (1) Total 96 15 (1) 110 # represents amounts less than $0.5 million. Key assumptions Non-life insurance contract liabilities are determined based on previous claims experience, existing knowledge of events, the terms and conditions of the relevant policies and interpretation of circumstances. Of particular relevance is past experience with similar cases, historical claims development trends, legislative changes, judicial decisions, economic conditions and claims handling procedures. The estimates of the non-life insurance contract liabilities are therefore sensitive to various factors and uncertainties. The actual future premium and claims liabilities will not develop exactly as projected and may vary from initial estimates. Insurance risk of non-life insurance contracts is mitigated by emphasising diversification across a large portfolio of insurance contracts and geographical areas. The variability of risks is improved by careful selection and implementation of underwriting strategies, which are designed to ensure that risks are diversified in terms of type of risk and level of insured benefits. This is largely achieved through diversification across industry sectors and geography. Further, strict claim review policies to assess all new and ongoing claims, regular detailed review of claims handling procedures and frequent investigation of possible fraudulent claims are put in place to reduce the risk exposure of GEH Group. GEH Group further enforces a policy of actively managing and prompt pursuing of claims, in order to reduce its exposure to unpredictable future developments that can negatively impact the Group. GEH Group has also limited its exposure by imposing maximum claim amounts on certain contracts as well as the use of reinsurance arrangements in order to limit exposure to catastrophic events, e.g. hurricanes, earthquakes and flood damages. BUILDING ON OUR CORPORATE STRATEGY FOR SUSTAINABLE GROWTH 241