My first Magazine | Page 9

DIGITAL & EXPERIENCE DESIGN INTERACTIVE TRANSPORTABLE SYSTEM OF VERTICAL PROJECTION DESIGN RESEARCH MARCH 2011 TO APRIL 2013 - ACADEMIC PROJECT - CHILE Redesigning the SITPV (2009 version) – a portable product which creates an interactive space where the user can interact with the content being displayed. Context: In the first stage its design was based on an alternative use of the Wii-remote system & technology as an interactive system for a national art event, in order to showcase particular expositions being held across the country. In the second stage, the team was asked to improve the user experience of the interactive system. Based on design methodologies such as: UX, UCD, usability and IxD. Main prototype attributes: •  Foldable and transportable industrial product components. •  Interactive space that transmits information to users through hypermedia content that is projected on a special surface and manipulated by a controller. •  Focus on educational purposes, involving the user in an active learning process. Process: •  Evaluation, where usability and experience problems where identified. Performance of heuristic evaluation of user interactions with the system. Scenario persona and design assessment guidelines were created. •  Overcoming problems, using design guidelines, and enhancing the previous features from the first design (formal configurations, interactions and user contexts). Results: •  We kept the formal and functional guidelines of the original design, as well as the characteristics of use. •  A solution built according to UI and IxD trends. •  The user experience was improved, redesigning the system interfaces and their interaction with 3 types of users. •  We adapted the system for a new area of use, educational spaces. My role in the design project: •  We were a horizontal project team of 4 product designers. Each member was involved in every stage in the design process, participating, leading and performing every step and task. •  The importance of the designer participation was critical in every stage of the design process, in order to have a global understanding of the whole process. SERVICE DESIGN THINKING 1 6 3 5 4 2 1. Use context (visitor user). 2. Use context (operator user). 3 and 4. Sketches and mockups. 5. Final prototype. 6. Design methodology map.