intention of finishing his work in time, if delays occurred,
they were due to reasons beyond his control. He had no
intention of causing the delay. But if his action or inaction
caused that delay, was it not intentional?
Looking back on my days as a young scientist, I am
aware that one of the most constant and powerful urges I
experienced was my desire to be more than what I was at
that moment. I desired to feel more, learn more, express
more. I desired to grow, improve, purify, expand. I never
used any outside influence to advance my career. All I had
was the inner urge to seek more within myself. The key to
my motivation has always been to look at how far I had still
to go rather than how far I had come. After all, what is life
but a mixture of unsolved problems, ambiguous victories,
and amorphous defeats?
The trouble is that we often merely analyse life instead
of dealing with it. People dissect their failures for causes
and effects, but seldom deal with them and gain experience
to master them and thereby avoid their recurrence. This is
my belief: that through difficulties and problems God gives
us the opportunity to grow. So when your hopes and
dreams and goals are dashed, search among the
wreckage, you may find a golden opportunity hidden in the
ruins.
To motivate people to enhance their performance and
deal with depression is always a challenge for a leader. I
have observed an analogy between a force field
equilibrium and resistance to change in organizations. Let
us imagine change to be a coiled spring in a field of
opposing forces, such that some forces support change
and others resist it. By increasing the supportive forces
such as supervisory pressure, prospects of career growth
and monetary benefits or decreasing the resisting forces
such as group norms, social rewards, and work avoidance,
the situation can be directed towards the desired result—
but for a short time only, and that too only to a certain
extent. After a while the resisting forces push back with
greater force as they are compressed even more tightly.
Therefore, a better approach would be to decrease the
resisting force in such a manner that there is no
concomittant increase in the supporting forces. In this way,
less energy will be needed to bring about and maintain
change.
The result of the forces I mentioned above, is motive. It
is a force which is internal to the individual and forms the
basis of his behaviour in the work environment. In my
experience, most people possess a strong inner drive for
growth, competence, and self- actualization. The problem,
however, has been the lack of a work environment that
stimulates and permits them to give full expression to this
drive. Leaders can create a high productivity level by
providing the appropriate organizational structure and job
design, and by acknowledging and appreciating hard work.
I first attempted to build up such a supportive
environment in 1983, while launching IGMDP. The projects
were in the design phase at that time. The re-organization
resulted in at least forty per cent to fifty per cent increase in
the level of activity. Now that the multiple projects were
entering into the development and flight-testing stage, the
major and minor milestones reached gave the programme
visibility and continuous commitment. With the absorption
of a young team of scientists, the average age had been
brought down from 42 to 33 years. I felt it was time for a
second re-organization. But how should I go about it? I took
stock of the motivational inventory available at that time—
let me explain to you what I mean by this term. The