My first Magazine Nutanix Flash Forward | Page 34
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Enterprise Cloud For Dummies, Nutanix Special Edition
My, how times have changed!
Today, hiding things seems to be the norm, and for a good
reason. The right solution hides complexity from you. What
you’re provided on‐screen is an outcomes‐based paradigm,
not a bunch of knobs where you manage inputs. Some companies have realized that they can achieve better ROI by keeping
the IT administrative paradigm simple.
In the enterprise cloud, every aspect of the management experience must be built around the principle of consumer‐grade
design to enable ease of use. Minimize the ramp‐up time
needed to learn and become productive on the platform.
Automation and analytics
The goal is to remove operator involvement from everyday
tasks. You need to provide true self‐service capabilities so
that users can request their own resources without constantly interrupting IT staff. Self‐service requires high levels
of automation so that results can happen without additional
IT resources. For example, perhaps a developer can independently build a test/dev environment without working through
an operations person.
At the same time, high levels of automation mean that you
need comprehensive analytics. Why? In essence, the goal of
enterprise cloud is to move IT into an exception‐handling
function. The routine things should just happen, whether
that’s through built‐in machine intelligence mechanisms or
user self‐service. When an exception occurs, an IT operations
person should be immediately notified to take appropriate
action. Automation doesn’t mean IT never touches infrastructure again; it simply means IT needn’t touch infrastructure on
a daily basis.
Figure 3‐2 helps you envision how the pieces fit together. At
the bottom is a universal control plane upon which the enterprise infrastructure — public and private — resides. Above
the environments are the three principles of zero‐click administration: consumer grade design, artificial intelligence, and
automation/analytics.
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