My first Magazine Nutanix Flash Forward | Page 24

20 Enterprise Cloud For Dummies, Nutanix Special Edition In addition, economies of scale stop providers from offering a more differentiated experience for individual customers and applications. One of the biggest roadblocks to public cloud adoption is that customers want control over where the data sits and how it is accessed. This level of control is not always possible with the public cloud. With public cloud, customers may not always know exactly where their data resides. Is it in their state or even in their country? With a patchwork of data security and privacy laws worldwide, not knowing where data resides can create compliance and security issues for customers. Some organizations desire all sensitive data to be under their direct control, effectively eliminating public cloud as a locale. However, with the private cloud, data locality and proximity are 100 percent in your control. You get to decide exactly where data resides and how close it sits to end-users and applications. Linking custom‐tailored SLAs and performance characteristics Although public cloud providers have become far more adept at offering granular service level agreements (SLAs), nothing compares to what you achieve with your own infrastructure. When you’re considering SLAs, be sure to consider these two points: ✓ Availability: Uptime is critical. Innumerable statistics show that the hourly cost of downtime can be insanely expensive when you consider lost business, lost employee productivity, overtime for IT to bring services back into operation, and public relations costs. ✓ Performance: Poor infrastructure performance can plague your financials just as much as downtime. As employees struggle to get their work done and as customers struggle to do business with you — and eventually give up — performance issues can be a huge drain on the coffers. These materials are © 2016 John Wiley & Sons, Inc. Any dissemination, distribution, or unauthorized use is strictly prohibited.