My first Magazine K Street Property Management Brochure | Page 10

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Collection & Distribution of Rents Our collection and distribution of rents is a vital part of our service to you. We pride ourselves on getting rent checks out to our owners by the 15th of each month.
Maintenance & Inspections K Street PM is on call 24 hours a day, 7 days a week. All maintenance emergencies are handled quickly and in a cost efficient manner. Non-emergency maintenance requests must be made in writing to prevent frivolous requests. K Street PM uses only licensed and insured independent contractors for the owners protection. Due to the high volume of properties we handle, we can secure excellent rates from these vendors, which are passed directly to our owners. We do inspections of the properties on a regular basis to ensure tenants are complying with the rental agreement.
Property Inspections K Street PM conducts a“ move out” inspection to document the condition of the property as soon as it becomes vacant, followed by property inspections at least once a week. Once rented, K Street PM will conduct monthly curbside inspections and interior inspections annually, or when we determine it necessary. For an additional fee, K Street PM can conduct a comprehensive interior / exterior inspection in a written report with photos and recommendations to the owner upon request.
Tenant Relations K Street PM conducts our business relationships fairly and equally with all tenants. We make every reasonable attempt to collect rent in a timely manner as well as renew the lease with the current tenants at the same or higher rent amount. K Street PM expects all tenants to comply with all terms and conditions of the rental agreement. Tenants have the ability to pay their rent online through the K Street PM website. There, they can also submit maintenance requests, which are tracked daily. In the unfortunate possibility of a tenant default, K Street PM is responsible for serving any applicable legal notices necessary to ensure compliance with the rental agreement. In addition, we can deliver late notices and direct attorneys to begin eviction action after the late notice expires, unless you instruct K Street PM in writing to delay a circumstance for any reason. A tenant’ s rent is due on the date indicated on the rental agreement. If needed, late notices will be sent out, which requires tenants to pay their rent within a specific number of days after the date it was delivered( excluding weekends and holidays). In the event rent is not received by the expiration of the late notice, K Street PM will have an attorney file eviction against the tenant. This normally takes between two to four weeks and typically costs the owner $ 300- $ 600 in legal fees.
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