MWAA 2023 ESG Impact Report 2023 | Page 7

CEO Message Overview Environment Social Governance Index
2023 Year in Review
Top 20 Most Punctual Airports in U . S . IAD ranked 13 out of 20
40 + Airline Partners 41 flying out of IAD 8 flying out of DCA
7,500 + In-Kind Donations collected and given to our community partners
$ 529M + Actual ( GAAP ) subtotal non-airline revenue *
$ 533M + Actual ( Non-GAAP ) subtotal non-airline revenue *
Both DCA and IAD ranked Top 10 Best Airports with least flight disruptions
213K + Tons of Cargo 1.3K at DCA 212K at IAD
3.85 out of 5 stars Customer Satisfaction Average Resolution Time : 1.4 days
Post Employment Benefits 2,235 General Plan Participants
681 Police Officer and Firefighter Participants
246 New Hires
1,643 Employees
Flights at DCA Annual : 294K Daily Average : 817
124 Destinations from : DCA
98.3 % Other Post Employment Benefits Program Funded Ratio
50.6M Passengers DCA : 25.5M IAD : 25.1M Daily Average DCA : 66K IAD : 59K
Flights at IAD Annual : 222K Daily Average : 610
175 Destinations from : IAD
* GAAP is abbreviated to represent “ General Aviation Airport Program ” by the Federal Aviation Administration .
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