CEO Message Overview Environment Social Governance Index
Transparency , Ethics and Integrity
Throughout 2023 , the Airports Authority demonstrated its commitment to ethical standards , achieving notable milestones in various facets of our operations . All Airports Authority employees and members of the Board of Directors are required to adhere to the standards of ethical conduct set forth in the Code of Ethics for Employees and the Code of Ethics for Members of the Board of Directors , respectively . Both codes of ethics provide guidelines and expectations to ensure day-to-day business is being handled fairly and impartially . This helps the Airports Authority maintain its core value of integrity .
Here are key data points reflecting our dedication to uphold integrity and transparency :
1 . Compliance Achievement : The Airports Authority attained Authority-wide compliance with annual financial disclosure submissions for board members and employees . Additionally , contracting officers and contracting officer ' s technical representatives provided " no conflict " certifications , ensuring adherence to ethical standards in procurement practices .
2 . Communications and Guidance : The Airports Authority actively disseminated communications through its internal channels , offering guidance on prevalent workplace ethics issues and reminders of impending ethics due dates , fostering a culture of ethical awareness and accountability .
3 . Board Member Orientation : Two new board members received comprehensive overviews of their ethics obligations , ensuring a clear understanding of the Airports Authority ’ s ethical framework and expectations .
4 . Employee Training Initiatives : The Airports Authority conducted bimonthly orientation ethics training sessions on the Code of Ethics for all new employees hired during 2023 , laying a strong foundation for ethical conduct from the outset of their tenure .
5 . Annual Ethics Training Completion : All employees completed annual ethics training , underscoring the Airports Authority ’ s commitment to fostering a culture of ethics and compliance .
6 . Conflict of Interest Reporting : The Airports Authority diligently prepared Conflict of Interest reports for all directors ahead of monthly board and committee meetings , ensuring transparency and integrity in decision-making processes .
7 . Ethics Integrity : The Airports Authority experienced no substantiated ethics allegations or formal ethics investigations in 2023 , reflecting the effectiveness of our ethical protocols and the dedication of our stakeholders to upholding ethical standards .
These achievements underscore the Airports Authority ’ s commitment to ethical excellence , supporting our dedication to integrity , transparency and accountability in all aspects of our operations .
Governance Structure
Risk Management
Effective risk management is fundamental to ensuring the resilience and long-term success of our operations . Our risk management framework encompasses various aspects of ESGrelated risks , aiming to identify , assess , mitigate and monitor risks that may impact our stakeholders , environment and business continuity .
We adopted a dual strategy , covering all facets of our operations through operational risk management and enterprise risk management .
Operational Risk Management
• Ensure safety and health for passengers and employees
• Monitor risk transfer through contract reviews , including insurance requirements
• Balance risk and cost to cap loss costs based on risk threshold
• Protect physical assets through collaborative inspections with insurers
• Review construction plans for new and existing properties
• Secure insurance to enhance cybersecurity efforts , expansion initiatives and construction activities
Enterprise Risk Management
• Enforce proactive identification , assessment and management of all risk categories that are central to Airports Authority ’ s policy
• Tailor risk management processes to fit the Airports Authority ’ s purpose , size , and corporate strategy
• Mitigate and anticipate inherent risks in day-to-day and overall airport business
• Educate , involve and empower employees to take ownership in identifying and managing risks
• Communicate risk identification and management initiatives to stakeholders
Accept
Control
Strategy
Risk Management
Mitigate
Transfer
Avoid
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