CAMPUS MAP LOCATIONS
TECHNOLOGY
Support
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MANNING ACADEMIC CENTER , NORTH CAMPUS & BROWN SCHOOL OF BUSINESS AND LEADERSHIP , SOUTH CAMPUS
The TECHNOLOGY SUPPORT CENTER is Stevenson ’ s technology helpdesk and offers free assistance to all students .
You can request our services by :
• Contacting us via phone ( ext . 3000 ) or email ( helpdesk @ stevenson . edu ).
THE OFFICE OF INFORMATION TECHNOLOGY : TECHNOLOGY SUPPORT CENTER MANNING ACADEMIC CENTER , 191A BROWN SCHOOL OF BUSINESS AND LEADERSHIP , 100 PHONE : 443-334-3000 TOLL FREE : 1-866-344-8190 EMAIL : helpdesk @ stevenson . edu WEB : https :// helpdesk . stevenson . edu
• Visiting one of our walk-in support facilities : 1 . Room 191A in the Manning Academic
Center on North Campus 2 . Room 100 in the Brown School of Business and Leadership on South Campus
• Submit your ticket directly : https :// helpdesk . stevenson . edu
TECH TIPS FOR NEW STUDENTS
• Your Single Sign-On account allows you to access numerous campus services including email , the SUNow Portal , MyAccount password management , Self Service , and Blackboard . Information on how to set up and access your account will be sent to the external email address on file from your application .
• WiFi is available throughout all academic , residence , and administrative buildings , as well as in all interior and exterior common gathering areas .
• Stevenson offers all students $ 15 of free printing each month . Simply use “ WebPrint ” to submit your print jobs from your personal computer .
• All students are provided with a Microsoft Office 365 account , including a full 1 terabyte of storage on Microsoft OneDrive . If you ’ d like , you also have the option of downloading and installing Microsoft Office applications on your personal computer .
• Most services and web-based applications work on Chromebooks . However , not all academic applications are designed for that platform and you may encounter issues if using a Chromebook .
• Desktop workstations ( Windows and Macs ) are located in numerous labs and classrooms throughout campus . These computers are available to all students who need them to complete any academic work .
• We recommend using the free Microsoft Outlook app to access your email on your mobile device .
• If you are planning to purchase a new computer , we recommend a PC or Mac with the following minimum specifications :
• 16 GB of RAM
• Built-in camera and / or microphone
• The latest version of the platform ’ s operating system
• We highly recommend damage coverage insurance for your laptop . If needed , several local businesses offer computer repair services .
• We recommend having a spare laptop charger to help ensure your personal computer is fully charged as you move around the campus .
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