Service Spotlight
Going the Extra mile to
maintain Customer loyalty
Nick Cannon, owner of Nix Automotive, was
speechless when he was told he was voted “Best
Auto Mechanic” in the 2020 Muskogee Phoenix
Readers’ Choice poll.
It was the third nomination for his shop and
his first win in the 13 years he’s been open for
business.
“We try everyday, 100%,”
Cannon said. “We do not
deviate from 100% every day
our feet hit the ground. This
feels really good, and I sure
do appreciate the town.”
With all the repair shops in
Muskogee, Cannon knows
he has to go the extra mile to
maintain customer loyalty.
He said that’s one of the reasons
his shop was voted the best.
“We care about every customer and every
vehicle individually,” he said. “They’re on our
operating table — whether it’s heart surgery
or a blood transfusion — we’re going to do the
“
They’re on our operating
table — whether it’s
heart surgery or a blood
transfusion — we’re going
to do the best we can.
”
— Nick Cannon
best we can.”
Cannon said it hasn’t been easy the last few
months with the coronavirus pandemic, but
that hasn’t stopped him from caring about his
work and his customers.
“It was difficult because we came to work
every day anyway,” Cannon
said. “It’s rough because it
puts the employees at risk.
We’re at risk getting into
vehicles. The city has regulations
we have to follow.
There were a lot of changes.
“We do so much as it is
that any extra little thing we
have to do adds to the plate,
but we get it done.”
And Cannon said the
award won’t change a thing.
“We’re still gonna be the same shop. We’re
gonna try every day like we always have.”
Nix Automotive is located at 114 N. C St. between
East Okmulgee Avenue and Broadway.
Nix
Automotive
113 N. C St.
Hours:
8:30 a.m. to 5:30 p.m.
Monday through
Friday.
Phone:
(918) 682-3131
https://www.facebook.com
NixAutomotive/
26 BUSINESS MATTERS | 2020