Wednesday 14 May | FREE Talks on Hot Button Topics
13.00 – 13.25
Masterclass. Getting
the most out of
Location Based
Services, harnessing
the technology to
transfer information and
evaluate.
xpedeo multimedia guides
Stand B10
13.30 – 13.55
Seamless management
of your sales,
subscriptions, events
and other trading
activities with latest
software, ReCreateX.
Syx Automations
Stand E4
14.15 – 14.40
Using breakthrough
software to create
amazing immersive,
interactive displays inhouse. Find out what
can be achieved!
InfoAktiv
Stand W3
14.00 – 15.30
Masterclass. Interpretive
writing tips and hints.
PLB
Stand E8
15.00 – 15.25
Get the inside track on
3D printing and find out
how it can enhance your
collections and provide
opportunity for public
engagement.
Museotechniki Ltd
Stand L4
15.40 – 16.05
Discover M-GUIDE: a
multimedia tool that’s
more than a guide –
distributing content via
multiple channels and
even being used to print
products.
delius digital
Stand G14
Theatre 3
Understanding Your
Visitors
Curated by
10.10 - 10.50 Introduction to visitor research
This session will cover the basics of how and why we do research with visitors – the
value of visitor studies for developing exhibitions and programmes, as well as forming
relationships with visitors.
Jack Gelsthorpe & Lauren Souter, Audience Research and Advocacy, Science Museum
11.20 - 12.00 Using consultation and evaluation to
develop and improve partnership
working
Find out how listening to current and potential stakeholders has informed the way IWM
has developed the First World War Centenary Partnership and the resources produced for
their members to use with their audiences. Gina & Angela will discuss the most more
recent stakeholder evaluation, especially what IWM would like to find out and how they
are working with Sphere Insights Ltd to achieve it.
Gina Koutsika, Head of National and International Programmes and Projects, Imperial War
Museums & Angela Diakopoulou, Head of Research, Sphere Insights Ltd
12.30 - 13.10
Are the kids on-board? Co-creation at
the Cutty Sark
Hugh and Catherine will describe how visitor research can be used in building
community relationships, particularly focusing on research done with children attending
a primary school local to this iconic landmark. They will demonstrate how the process
can help children feel part of ‘the management team’ rather than simply visitors, a model
that can be adapted for other visitor attractions.
Hugh Hope-Stone, Director, Hope-Stone Research & Catherine Stevenson, Learning
Manage Ȱ