Murray Roberts writes about hotel amenities HK Magazine January issue | Page 24

HOSPITALITY LINEN SPECIALISTS TONROSE DISCUSS THEIR 120 YEARS IN BUSINESS PROVIDING QUALITY SERVICE TO THE HOTEL INDUSTRY T onrose has been supplying textiles to the laundry, hospitality and leisure trade sectors for over 120 years, making us one of Europe’s most established suppliers of bedroom, bathroom, table and kitchen linens. The family-owned company is led by industry leading textile and hospitality experts, who are the ‘go-to’ when Housekeepers and Purchasing Managers need both sound advice and market- leading products. Whether servicing a commercial laundry, large-scale hotel, boutique B&B or vibrant care home, Tonrose is tried, tested and trusted to provide the right products and the best advice every time. Our service approach has never changed - to deliver stylish, comfortable and durable linen at great value with ranges designed for hospitality and engineered for laundries. We regularly refine and improve our products to ensure that the 2.5million items that we hold in stock at all times meet our clients’ requirements. Our experience shows that a quick turnaround is everything in the hospitality and laundry sectors, which is why we can deliver next day to 98% of UK addresses. Coupled with our bespoke computerised management system, it means we’re one of the most dynamic and responsive in the textiles industry. Tonrose offers an extensive product range, geared to cater to all hospitality occasions. Clients have the pick of five different bedroom product ranges offering duvet covers, bed sheets and pillow cases, to filled collections of duvets, pillows, mattress covers and protectors. As well as an extensive bathroom range, Tonrose also specialises in dining, with 100% cotton or polyester jet-spun linen available in a kaleidoscope of colourfast colours. We also recognise that no two businesses 24 Housekeeping management are the same and neither are their linen requirements. That’s why we make table linen, towels and bed linen just the way our clients want them with a bespoke service to complement our high-volume production. Tonrose is able to guarantee the very best quality because we only work with a select network of hand-picked global supply partners, from Pakistan, India and Turkey to Portugal, China, the UK and Ireland. Each supplier is carefully chosen for being specialists at what they do and we insist on working directly with them, not through agents. We know the benefits of building long term business relationships with our suppliers and are proud to average over 20 years with our key partners. For three generations, we’ve been committed to the highest quality of care for not only our products, but also our people and the environment they work in. Our suppliers are all united by a clear and shared commitment to high ethical standards and principles. It’s important to us and, today, more and more of our hotel and leisure customers are asking us about our approach to responsible business because it’s something their guests are increasingly interested in. Tonrose is therefore leading the UK linen trade effort to make cotton a sustainable commodity by becoming members of the Better Cotton Initiative (BCI). It’s the first time a UK trade linen business has become a member of the global scheme and it means we’re committed to ensuring that 10% of our cotton procurement becomes Better Cotton by the end of 2017. We are then increasing that commitment level year-on-year. www.tonrose.com