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TAKING CARE OF
HOTEL LAUNDRY
G
irbau’s innovative Complete
Laundry Care service makes
running an on-premise laundry
simple, hassle-free and affordable.
Complete Laundry Care offers the latest
Girbau energy efficient washers, dryers
and ironers with a fixed monthly rental that
includes all service and maintenance.
A rapid-response repair and maintenance
service is essential to minimising downtime
and maintaining service standards for hotel
guests. With Girbau’s Complete Laundry Care
package there are no repair bills to pay and
customers are assured of the promptest
response from its team of experienced
factory-trained engineers.
As Girbau manufactures, supplies,
installs and services laundry equipment,
it has rapid access to spare parts from its
own warehouse. Using the latest mobile
technology, it can allocate the nearest
available engineer immediately after
an urgent call. Because the system also
informs engineers of the nature of any
problem, they turn up at your laundry with
the right parts for a first-time fix.
“We depend on our in-house laundry
to maintain our standards of customer
care. If anything goes wrong, I need to
know I can expect somebody here within
24 hours to fix it, says Marion Gilfoyle,
owner of the Brookside Hotel in Chester.
“In five years working with Girbau UK
their service has been outstanding
and