Murray Roberts talks about the need for migrant workers in hospitalit Importance of buyng reliable products | Page 3

Editor: Chris Keightley Email: [email protected] Tel: [phone] Mobile: [phone] Editorial assistant: Gemma Badham Design: Sharon Larder Email: [email protected] Housekeeping Management is published by Editor’s WELCOME Hi all, this month has seen me on my travels and volunteering my services within housekeeping teams which I have relished. What surprised me the most is the HEAD OFFICE: UNIT 2 YOUNG ENTERPRISE CENTRE, TYLER STREET, PARKESTON, HARWICH ESSEX The Publisher cannot accept any liability for transparancies, disks or any written material submitted for publication. Reproduction of any written material or illustration wholly or in part for any media is expressly forbidden without prior consent of the publisher. amount of work put into ensuring the hotel is comfortable to guests and throughout my stay. I have had great feedback from many readers hotels and clients alike, and I will continue to strive to bring a magazine worthy of this industry. I hope you enjoy the latest issue, make hygienic also, and done with precision use of the advertisers, they all have your and efficiency by all I worked with. business in mind and can certainly cover Without any doubt at all, the teamwork and ability to adjust so easily to customer demands impressed me, and teamwork many of your daily duties and cover services too. Have a great month and thanks for is the key to the success of a hotel and your kind words and continued support that was abundant across all ethnicity of our advertisers. and I find that refreshing. I would like to All the best thank the hospitality the hotels gave me The Housekeeping Management Team CONTENTS uuu Hotel News P.4 Murray Roberts of aslotel on the importance of buying reliable products P.8 The Tripadvisor 2017 Travellers’ Choice awards P.16 The Tonrose Group appoints a new commercial Director P.32 Alliance Online - catering equipment and supplies for the hospitality industry and public sector P.34 Google lays down the mobile law - is your hotel website ready? asks Mark Ellis of welcome systems ltd P.20 Going Eco with Xeros cleaning P.25 Your guest bathrooms: how to meet guests’ evermore stringent toiletry demands P.26 Hotel Complimentary Products Ltd P.28 PAGE 16 Landmark London Hotel installs a new Girbau washer P.31 PAGE 32 Housekeeping management 3