Multi-Unit Franchisee Magazine Issue IV, 2013

PEOPLE n INVESTMENT INSIGHTS n CUSTOMERS COUNT Multi-Unit Franchisee ISSUE IV 2013 n Counter Culture How well do your front-line employees represent your culture? n Top MSA Rankings Franchising’s biggest U.S. markets and the operators who dominate them Dominating Forces! Six multi-unit operators take command of their markets Jason Duffy Managing Partner First Cup LLC