Multi-Unit Franchisee Magazine Issue IV, 2013 | Page 4

Multi-Unit Franchiseecontents I S S UE IV, 2013 COVER STORY D OM I N A T O R S Dominators 14 Six multi-unit operators—Mary Lynne Carraway, Jason Duffy, Charles Haney, Eric Holm, Charles Loflin, and Charles Smithgall—continue to push for more by doing it right. BY KERRY PIPES and DEBBIE SELINSKY LISTS Rankings: Franchising’s Top MSAs 50 The biggest U.S. franchise markets—and the operators who dominate them FEATURES Counter Culture 54 How franchisees transfer their culture from the board room to the front line BY EDDY GOLDBERG MU Conference in the Making 62 Multi-Unit Franchising Conference Advisory Board gears up for 2014 event BY KERRY PIPES & EDDY GOLDBERG 2 Multi-Unit Franchisee Is s ue III, 2013 IV, 2009