PEOPLE n INVESTMENT INSIGHTS n CUSTOMERS COUNT
Multi-Unit
Franchisee
ISSUE IV 2013
n Counter Culture
How well do your front-line
employees represent your
culture?
n Top MSA Rankings
Franchising’s biggest U.S.
markets and the operators who
dominate them
Dominating
Forces!
Six multi-unit operators
take command of
their markets
Jason Duffy
Managing Partner
First Cup LLC