Multi-Unit Franchisee Magazine Issue III, 2015 | Page 26

2015 MVP AWARDS BY DEBBIE SELINSKY Top Dog W From part-time janitor to largest franchisee year. He also will be one of the very first to adopt Wienerschnitzel’s new restaurant design with a location scheduled to open this fall in Stockton, Calif. He’s also working just as hard to reward his highest-performing managers. In 1990, he designed and implemented an incentive program through which top managers receive a guaranteed salary, 49 percent ownership, and 50 percent of the profits of their store. “Of my 18 stores, 10 of them have part-owners as a result of this incentive program,” he says. “They are the future of franchising.” hen Farouk Diab walks into one of his 18 Wienerschnitzel restaurants wearing a uniform, same as the other workers there, he’s making a statement. The Israeli immigrant— and winner of the 2015 Spirit of Franchising MVP Award—is owner and president of a multi-million dollar business, but he doesn’t wear a power suit. “When I came to the United States in 1975 at the age of 18, I got a job as a janitor at a Wienerschnitzel in San Jose, California,” he says. “I learned every job there and worked my way up. Then I was given the opportunity to become a franchisee.” This year, he celebrates 40 years with Wienerschnitzel and 38 years as a franchisee. Wienerschnitzel’s leading franchisee for nearly 20 years, Diab operates the most franchised units in the system. Several of his stores have been the most profitable in Wienerschnitzel’s system of more than 325 corporate and franchised restaurants. Diab isn’t resting on his laurels, choosing instead to continue to build two other restaurant chains: The Omelet House and Strings Italian Cafe, as well as adding at least two new Wienerschnitzel units each NAME: Farouk Diab TITLE: President, Diab Enterprises NO. OF UNITS: 18 Wienerschnitzels (21 by end of 2015), 2 The Omelet House, 2 Strings Italian Cafe AGE: 59 FAMILY: Wife Sahira, six children and six grandchildren YEARS IN FRANCHISING: 40 YEARS IN CURRENT POSITION: 38 2015 MVP AWARDS Spirit of Franchising Award Why do you think you were recognized with this award? I believe I was honored with this award because of how hard I work and how much I really believe in this company. I started off as a janitor when I was 18 and have grown to become the top franchisee in Wienerschnitzel with several of my 18 stores being the most profitable of all of the brand’s 325 locations. It’s because of my hard work that I was recognized in the system and was rewarded with the opportunity to open my own store. I am proud to be a longtime member of Wienerschnitzel’s Million Dollar Club. How have you raised the bar in your own company? By continuing to hold the top spot as Wienerschnitzel’s leading franchisee for nearly 20 years. Also, Wienerschnitzel recently unveiled a new restaurant prototype with a significantly smaller footprint. I’m excited to be one of the very first adopters of the new restaurant design with a location scheduled to open this fall in Stockton, Calif. What innovations have you created and used to build your company? In 1990, I designed and implemented an incentive program to reward my highest-performing managers. This program was designed with the idea that 24 MULTI-UNIT FRANCHISEE IS S UE III, 2015 my top managers would be rewarded with the possibility of becoming partners and part-owner of my next location. In these cases, general managers receive a guaranteed salary, 49 percent ownership, and profits split 50/50. Of my 18 stores, 10 of them have part-owners as a result of this incentive program. What core values do you think helped you win this award? Mainly an extremely hard work ethic. I’m not afraid to roll up my sleeves, put in the time, and prove myself from the ground up. How important is community involvement to you and your company? Very important. Our stores have relationships with local colleges and high schools, offering donations or supportin