Multi-Unit Franchisee Magazine Issue III, 2015 | Page 65

SHAPING THE FUTURE and growth. Sessions included Customer Engagement: The Best Marketing Tool; Multi-Unit M&A; Getting to the Closing; Labor Laws—Impact on Hiring and Retaining Good Talent; and Lease Negotiations and Re-Negotiations. The lunch hour brought the reopening of the Expo Hall, where attendees continued their investigation of potential new brands and suppliers. That was followed by another general session dealing with the always-hot topic of financing. Michael Kulp, president and CEO of KBP Foods, facilitated a panel that consisted of Guillermo Perales, president and CEO of Sun Holdings, Dawn Lafreeda, a Denny’s franchisee, and Yaron Goldman, a MOD Pizza franchisee. During the session—Financing 2015: Finding the Edge in Your Capital Strategy—each of the panelists talked about their own financing journeys, the sources of financing they used during their growth, how they learned to negotiate, and how others might learn from their mistakes. More afternoon breakout sessions followed, with topics including: Local Store Marketing for Optimum Brand Awareness; Take Your Customer Service to the Next Level; Franchising Under Attack: How Recent and Proposed Legislation Affects Your Bottom Line; and How to Evaluate a Franchise Brand. A special “bonus session” this year— Bridging the Gap: Athletes, Investors, and Operators Roundtable—featured former professional athletes, operators, franchisors, and investment experts discussing the pros and cons of building successful partnerships between athletes and multiunit franchisees. Michael Stone, a former NFL player who founded the Professional Athlete Franchise Initiative, led the highly interactive session. The day closed out with a final opportunity to visit the Expo Hall and finish up any conversations or deals that had been in the works during the conference. Friday, Day 3 As Friday dawned in the desert and attendees began preparing to depart, one last session awaited: a chance for attendees to hear firsthand how other franchisees have developed growth plans for their businesses. The session, Develop Your Executional Plan for Growth, focused on how to build an actionable plan that effectively communicates your vision for growth—a plan you can take to the bank. Craig Weichmann, managing director at Meyer Metz Capital Partners, facilitated a panel that included John Metz, president of RREMC and a franchisor and franchisee; Brooke Wilson, a Two Men and a Truck franchisee; Lloyd Sugarman, a Johnny Rockets franchisee; and Greg Thomas, a Smoothie King and Great Clips franchisee. The session left attendees with a better understanding of how to build a plan Michael Stone, founder of PAFI that effect