Multi-Unit Franchisee Magazine Issue III, 2014 | Page 30

2014 MVP AWARDS BY DEBBIE SELINSKY Del Taco Man Franchisee, franchisor, family man, innovator I f Del Taco were a sports team, Paul Hitzelberger would not only be its MVP, he’d also be the GM and coach. For the past three decades, he’s been on both sides of the business, as franchisor and franchisee, playing a leading role in helping the brand grow to more than 540 restaurants in 17 states. After serving 15 years as chief marketing officer for Del Taco, he retired, but it didn’t stick. In 2001, the Chicago-born entrepreneur started a new career as a franchisee, buying eight Del Taco locations in Utah. “The only partner I have now is my wife,” he says, adding that he has an “outstanding” relationship with Del Taco and loves the product. A former senior officer with General Mills and franchisor at Coast to Coast stores, Hitzelberger has earned franchisee accolades over the years, regularly posting the highest average volume within the Del Taco system. “Our volumes are impressive, but we can always do better,” he says. Hitzelberger says he has no doubt that NAME: Paul Hitzelberger TITLE: President, CEO of Utah Del, Salt Lake City NO. OF UNITS: 26 Del Tacos AGE: 69 years young FAMILY: Wife and partner Jane, son Eric, who works in our business, daughter Darlene, and 4 grandchildren YEARS IN FRANCHISING: 32; 13 as a Del Taco franchisee, 15 with franchisor Del Taco, 4 with Coast to Coast stores as franchisor YEARS IN CURRENT POSITION: 13 28 MULTI-UNIT FRANCHISEE IS S UE III, 2014