Multi-Unit Franchisee Magazine Issue III, 2013 | Page 26

2013 MVP

“I strive to be the best I can be. I want my stores to
be as profitable as they can be, and I want people to
see how clean and well-run the stores are.”
2013 MVP Influencer Award
For demonstrating the path to success
to other franchisees
Why do you think you were recognized for the Influencer
Award? Well, opening and operating 10 stores is not easy. I’m young—I
started with Red Mango when I was 21. But I have a good head on my shoulders and I know what to do and have passion for what I do.
As a multi-unit franchisee, how have you raised the bar
within your own company? I have high expectations, and I reward
employees with incentives to push sales and percentages up and to be the
best they can be.
What innovations have you created and used to build your
company? Of course we follow the system, but at Red Mango we have input

on flavors or products. We try them all before we sell them, check out the
taste, feel, and texture.
What core values do you think led you to win the MVP Award?
I have a tremendous work ethic. I’m honest, communicative, and determined
to be successful.
What is the role of community involvement to you and your
company? We do lot of fundraisers. My stepson has Down syndrome, so
we’ve given percentages of sales from blocks of hours to the organizations that
benefit children with Down syndrome. We’re quick to donate to raffles and baskets for people. Whatever is a big need in the community, we care about.
What leadership qualities are important to you and your team
members? Honesty and determination.

to be like my dad since I was five years
old. He had