MSP Success Magazine Special Edition: Russell Quinn | Page 15

Russell had a remarkable ability to learn quickly and offered him a position on their team . When Russell learned that this position would not only provide him with new challenges and learning opportunities but also provide him with a salary that was nearly double his current income , he immediately accepted the offer . This transition allowed him to shift his focus from mid-range computers and mainframes to PCs .
RISKING “ IT ” ALL
Several years later , Russell identified that the company ’ s information technology ( IT ) infrastructure was entirely decentralized . Consequently , he recommended to management that they create a centralized network , consolidate IT resources , and implement a ticketing system . Although management approved the proposal , the CEO informed Russell that his employment was at risk if he failed to execute it successfully . Nevertheless , Russell and his colleagues were determined to execute the plan , and they successfully eliminated several servers , consolidated the network and implemented a companywide email system , something that seems commonplace today .
Russell ’ s work history is characterized by several impressive career stops , including a tenure at Pfizer . But in his final position as a manager in an IT consulting company , Russell encountered significant conflict with upper management due to the company ’ s emphasis on prioritizing its own interests over those of its clients . Russell ’ s disagreements with management were primarily related to his opinion that the company had a tendency to focus on making money instead of ensuring that the client got the solution that was the best fit for them .
In response to this unsatisfactory situation , Russell decided to take a considerable risk , saving the funds necessary to establish his own company . This endeavor required not only financial resources but also a willingness to depart from the security and stability of traditional employment in favor of a more entrepreneurial approach .
When Russell first established Quinn Technology Solutions , an IT and cybersecurity firm , he had scant resources and no clients . Encouraged by his then-girlfriend , who is now his wife , he embarked on the venture to create the company . Although they encountered many setbacks and trials , they persisted , and today , almost eleven years later , the company has grown to encompass twelve employees supporting around 2,000 computer systems .
STRONG FOUNDATION clients ’ demands . The company aspires to be the foremost IT and cybersecurity management firm for its clients , and its commitment to providing exceptional services is evident in its philosophy .
Quinn Technology Solutions works primarily with clients in construction , manufacturing , and oil and gas that value their data and see the value in security . Says Russell , “ We frankly prefer people with sweat on their backs and dirt on their hands .” By this , he means Quinn Technology Solutions prefers working with companies that are built on physical labor and prioritize active involvement in economic development because they recognize the value of hard work and protecting the fruits of their labor .
GIVING BACK
Quinn Technology Solutions has demonstrated its commitment to corporate social responsibility through its support of charities and local schools . Quinn Technology Solutions supports the Houston Heights High School spirit week , multiple robotics teams in FTC and FLL , and the Ryan Batman Williams Foundation , which raises money for the families of cancer patients in memory of Russell ’ s daughter ’ s friend , who passed away from neuroblastoma at the age of six . Quinn Technology Solutions aspires to make a positive impact on the community and is relentlessly pursuing new ways to engage , connect , and give back .
LOOKING AHEAD
Russell ’ s current endeavor is adding more regulatory compliance help to his client base . There are many governmental compliance requirements such as CMMC , HIPAA , DFARS , FINRA , PCI , NIST , and GDPR , but there are also industry compliance standards such as SOC and COVIT . However , even if a company does not require any of these compliance standards , if they have cybersecurity insurance , they still need to follow a basic set of cybersecurity standards . So Russell and his team want to be able to help them keep up to date with the current requirements and ensure that their environments are safe .
Russell Quinn ’ s journey in the field of information technology is a remarkable one . Despite his initial lack of interest in computers during his childhood , he managed to break into programming and establish a service-centric MSP that is rapidly expanding , due to his extensive background in the field and experience as a leader of a fast-growing business . We are excited to see what the future holds for Russell and his team at Quinn Technology Solutions .
For more information visit Quinn-Tech . com .
Quinn Technology Solutions ’ foundation rests on the principle that “ IT should enable your business , not distract you from your business .” The company emphasizes its clients ’ needs and offers them a dedicated phone number that rings the entire help desk team . Russell and his colleagues engage in extensive personal education and training to enhance their abilities and cater to their
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