MSP Success Magazine Sept 2021 | Page 11

HOT TECH TOOLS

Top 5 Certifications For MSP Technicians

This fall , go back to school by encouraging your staff ( or even yourself ) to gain additional certifications that can help you build a world-class MSP . Here ’ s a quick look at the different types of certifications for MSPs , ranging from specialty certifications and role-based cloud MSP certifications to general marketing and sales training .

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Cloud Technology Certification
There ’ s a need for qualified professionals for each major cloud provider , including AWS , Google , and Azure . While traditional knowledge in a particular field is still useful , MSP certifications from major cloud providers will show your team ’ s dedication to prospective clients . You can choose from developer , cloud architect , and DevOps Engineer certifications .
Virtualization
Virtualization has made computing flexible , cost-effective , scalable , secure , and reliable , and it is an incredibly valuable skill for any IT professional to have . Your main options include VMware Certified Professional , Microsoft Certified IT Professional Virtualization Administrator , and Cisco Certified Network Associate .

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Business Skills
TruMethods ’ FormulaWon MSP Training program is a web-based portal that consists of video content , tools , resources , and community forums aimed to elevate your MSP to a higher standard . The portal includes over 150 hours of role-based content to help MSPs grow sales , increase profitability , and improve operational efficiencies . You can also join in on peer groups , web events , and in-person gatherings .
Specialty Certifications For MSPs

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Security
Remaining ready for remote work is a popular option for both companies and employees . Gartner reports that 85 % of company leaders say that they plan to allow employees to continue remote or hybrid work going forward . But hybrid workforces bring risks of their own to the table , like an increased risk of malicious insider threats by remote workers . This means we must focus more on security training . Here are two MSSP certifications to explore : Certified Information Systems Security Professional and CompTIA Security +.
Because of the different implementation needs of IT and security management platforms , these certifications are often vendor specific . Kaseya , for example , offers a wide range of certifications throughout the year , and at their yearly Connect IT Global event held in Las Vegas this Oct . 19 – 22 , 2021 , your technicians can get certified in VSA , BMS , Passly , Unitrends , Network Detective , Compliance Manager , DarkWeb ID , and BullPhish ID .
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