HOT TECH TOOLS
TOP 5 TECH FOR MSPs
BOOST YOUR BUSINESS (& YOUR BOTTOM LINE ) WITH THESE HOT TOOLS
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Mimecast Protect your customers ’ email systems . Sixty-one percent of organizations believe it ’ s likely or inevitable they ’ ll suffer a negative business impact from an emailborne attack . And in the last year , more than 85 % of IT decision-makers say they ’ ve experienced an impersonation attack . Instead of playing defense , be prepared . Implement a multi-layered security approach including an advanced email security solution such as Mimecast ( Mimecast . com ), a cloud-based email security and compliance platform providing email cloud services for security , archiving , and continuity .
Detective by Charlie Optimize your sales prospecting . Sales personnel spend as much as one-third of their time researching prospect businesses rather than pitching them . A tool such as Detective ( Detective . io . com ) can help you reduce that time by automating the sales preparation process .
Detective combs through hundreds of sources and provides you with a simple , one-page profile on the prospect that you ' re preparing to meet with , so reps can stay maniacally focused on selling while still having the intel needed to make each call strategic and powerful .
IT Glue ’ s Network Glue Eliminate the manual process of documenting your clients ’ networks . Sixtyseven percent of MSPs say they currently document client networks manually and also report that keeping network diagrams up to date is one of their biggest challenges . Reduce the manual effort and speed up your onboarding process while minimizing risk . Network Glue by IT Glue streamlines onboarding and increases visibility into client environments through network documentation automation . Once you remotely install the Network Glue collector at your client ’ s site , the network diagram and documentation populate automatically into IT Glue . The tool comes equipped with automatic discovery , documentation , and diagramming .
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CrewHu Keep your employees focused and motivated . Employees are often the key to customer satisfaction and retention . Consider implementing an employee engagement tool such as CrewHu ( CrewHu . com ) which uses information related to customer service , including time tracking of projects , response times , churn , and any other related data , to engage and reward your team . CrewHu can help you set employee goals , measure and improve performance , and reward employees for a great job . And it integrates nicely with a number of tools you may already have in your stack , such as Autotask , Connectwise , Kaseya , BrightGauge , IT Glue , Slack , Microsoft Teams , and others .
Asana Focus on the projects and daily tasks that help you grow your business . Every growing MSP knows that a strong project management solution is crucial to building operational efficiency and enabling team collaboration . Asana ( Asana . com ) remains among the favored project management tools for MSPs and can help you manage tasks and projects across a team , while offering elements of collaboration and file storage . You can plan and structure work in a way that ’ s best for you , stay on track , and follow projects and tasks through every stage .