There is no one silver bullet here . As you think through this problem , you may come up with a dozen different answers — all good enough to block the attack .
What I want you to think hard about is how your security stack is resilient to any one component of your MSP stack . Do you have enough controls in place to make sure that if something were compromised — perhaps your RMM , antivirus , or backup agent — your clients would be safe .
If you have a plan in place already , have you ever tested it ? What if your backup software becomes the attack vector ? How do you shut that down ? Do you already have a deny policy written in your RMM , AD , Intune , firewall , or whitelisting tool to make that happen ? If not , that is a great place to start . If you have this policy or script written , when is the last time you tested that script ?
Now that you are thinking about using your security tools to shut down a supply chain attack , you are a big target within the IT supply chain whether you like it or not . This planning stage will make you shine if you do it right and work through each scenario . I wouldn ’ t assign this work to yourself . Get your team involved and thinking about it , too .
Once you have your stack put together and have planned out how to deal with the variety of scenario cases that could impact your network or those of your clients , what ’ s next ?
It ’ s time to perform a tabletop exercise . Review and work through each issue . Figure out what would work and what wouldn ’ t . Plan out what you would communicate to clients ( and even help devise some talking points for your clients to use in case your plan didn ’ t quite work out ).
What I want you to do is find the problems — the big bad bugs in your stack — now before it ’ s too late . Not sure how to perform a tabletop exercise ? Here ’ s a super simple one you can use with your team to improve your response and prepare to be a cybersecurity asset rather than a big fat liability . Check it out at GalacticScan . com / tabletop . n
Bruce McCully , GalacticAdvisors . com
Bruce helps MSPs take the guess work out of security so their businesses can grow . He is the authority on that spot where cybersecurity , sales , and operations intersect . Bruce believes no one should have to lose sleep wondering if their systems are vulnerable to breaches . Why would you listen to him ? He ’ s been where you are . Bruce grew an MSP from zero to $ 8.5 million and sold it in January 2020 . Today , he is on a mission to secure a million people by helping MSPs improve their security operations . Bruce ’ s new company provides tools , accountability , and processes that stop hackers dead in their tracks while improving operational efficiency . That ’ s code for helping MSPs protect themselves while improving their bottom line .
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VOLUME 2 ISSUE 6 • MSPSuccessMagazine . com | 15