To make matters worse , meth contaminates everything . Their apartment was condemned by the Salt Lake County Health Department , and there was no way to clean their belongings . “ We ended up losing everything , including the clothes on our back ,” Adam said . “ The only thing we got to keep was all the debt we collected . I also got to keep the hives that covered my entire body like giant welts for the next 15 years .”
With nothing to show for it , Adam continued to work his business , struggling to climb out of debt .
Another Devastating Blow . . .
Three years later , in 2009 , Adam and Rachel ’ s first child , Zoey , was born . But instead of a healthy baby , Zoey had a condition called Hypoplastic Left Heart , which means the left side of her heart didn ’ t develop . “ Zoey was given a 70 % chance of surviving until the age of five ,” Adam said . “ We were told the only way for her to live to adulthood was if she received a heart transplant .”
Zoey required multiple open-heart surgeries and was in and out of the ICU her first year of life . Adam continued to run and manage his break-fix 911 IT company as medical bills poured in . “ Medical debt became a way of life ,” Adam said . “ It seemed debt would be something we would always have .”
While he grew his company to $ 500,000 in revenue , adding three more children to their family mixed with mountains of debt brought Adam to a place where he could no longer afford the rent for office space . He moved the company to his family ’ s home , running it out of their basement . “ We had cubicles set up in our basement , and all seven techs worked there ,” Adam recalled . “ My family of six lived upstairs in 1,300 square feet , where Rachel would try to keep our four kids quiet until 5:00 p . m . when everyone would leave .”
“ I Was Dripping With Desperation .”
For more than a decade , Adam struggled to move the needle above the half million-dollar revenue mark , but he didn ’ t break through . “ I couldn ’ t see how I was ever going to make enough money to move the company out of our basement and into a real office and still make enough money to pay for medical bills and our other needs ,” Adam said .
Besides the pressure of being a boss , husband , and father , Adam was still sick and covered with hives from the meth-contaminated apartment . Things got so bad that in November of 2018 , he took money from his personal savings account just to make payroll .
That same month , he received a letter from Robin Robins , CEO & Founder of Technology Marketing Toolkit ( TMT ). “ It looked way too good to be true ,” Adam said . “ But I was dripping with desperation . What stood out was page after page of testimonials . My life needed a change in a big way , so I got on a call with
TMT .” Taking a leap of faith , Adam put Rapid Implementation on his credit card , hoping this was the answer to their prayers .
The 2019 Implementor Of The Year
In January 2019 , Adam immediately began TMT ’ s Rapid Implementation . Every day , Adam and Rachel stayed up until the wee hours of the morning implementing the TMT material . “ We needed results , and we needed them fast ,” Adam said . “ We rebranded from 911 Computer Repair to 911 IT and planned lunch-and-learn seminars to educate our current customers to convert them from break-fix clients to managed services clients . Within 90 days of starting Rapid Implementation , we had $ 14,728 of new MRR [ monthly recurring revenue ] and $ 467,343 in new contracts . We also won ' Rapid Implementor of the Year .'”
A New Set Of Problems . . .
In June 2019 , Adam was invited to join the coveted TMT Producers Club , a group made up of TMT ’ s toptier clients . After accepting the invitation , he joined the Accountability Group “ Amp It Up .” Things were really looking up . But , within 24 hours of joining the group , once again Adam faced a life-altering situation and a whirlwind of problems . “ As we walked off the plane back home , we were handed our four-year-old nephew to care for ,” Adam said . “ We also ended up losing a valued technician that same month . Our lives seemed to be falling apart .”
“ Every Time We Solve A Problem , We Grow .”
Adam admits that trying to grow the business , keep up with his new accountability group , and find a replacement technician while also adjusting to having another child was a real challenge . But he kept his nose to the grindstone and continued to follow the TMT marketing plan . This brought in new clients which gave him the means to finally get a lease on a building . After more than a decade of working out of his home , he moved the company out of his basement on March 1 , 2020 . Only two weeks later , the COVID-19 shutdown orders came in , forcing Adam to send his employees home . However , as he continued to implement the TMT plan , his business grew , and his personal problems improved too . “ It ’ s amazing how taking away the financial stress gave us the ability to focus on our other problems and solve them as well ,” Adam said . “ It gave us the freedom and the means to find solutions . Growing the business using the TMT marketing and sales techniques was exciting , and we celebrated every new customer that came our way .”
“ We Tripled Response . . .”
Toward the end of 2021 , Adam discovered the list-cleaning method he was using wasn ’ t delivering reliable information .
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