Delegate Your Tasks . Most MSP owners fear taking a vacation because of the mountain of work they risk coming back to . To avoid this issue , delegate your tasks and train your top employees to act in your stead . If you can , practice being more hands-off before you leave so employees can be confident to manage on their own . To support clients you work with , introduce them to your top techs to maintain the relationship while you ’ re away .

Ease Your Administrative Burden . You started your company probably because you enjoyed working in the tech space , not in HR or finance . Automate as much as you can with a tool like ConnectBooster , which frees you from billing tasks so you can get paid on time and with less effort . To outsource HR tasks , look for a full-service HR solution built for SMBs like Insperity . Leave your payroll processing , related payroll tax filing , employment eligibility verification , and other daily HR administrative tasks to the experts .

Empower Your Employees — And Your Customers . When companies empower their employees through security awareness training , they gain a host of unbeatable benefits like reduced security costs , increased compliance , and an edge against phishing and other cyberattacks . With risks around every corner , invest in a digital risk protection platform like ID Agent ’ s BullPhish ID and conduct regular employee security training . Learn more at IDAgent . com .

Prepare For Worst-Case Scenarios . What ’ s the worst that could happen ? Okay , don ’ t answer that . In the event you need it , however , create detailed standard operating procedures ( SOPs ) to outline important steps for employees to reference when things go wrong . When there are no documented processes , employees tend to do things their own way , resulting in process inconsistency and room for error . And that is no way to enjoy a vacation .

Consider Selling Up . You could make that vacation time permanent . Or maybe it ’ s time for you to buy and add more talent to your team . Merger and acquisition activity is at an all-time high and is top of mind for many MSPs . According to Kaseya ’ s 2022 MSP Benchmark Survey , nearly 36 % of respondents plan to sell or acquire within the next 24 – 36 months , which means even if you aren ’ t interested , you may start receiving some unsolicited inquiries in the not-too-distant future .