Business r Focus
tasks and show us where we are , the questions in the regulation , the things that we must answer , and sample formats .
Plus , once we get the client well situated in the Compliance Manager with some data class , we can do things such as run automated network scans and vulnerability scans . It automatically pulls the data into that client ’ s folder so we can access it . It ’ s also referenceable . We ’ ve got what they call artifacts that the assessors can look at to see the company ’ s results . From this , the assessors can see the company has been complying with the requirements . Compliance Manager has been very helpful and is pretty much a critical component to what we ’ re doing because on an ongoing basis , it allows us to track a large number of items extremely easily , reference them , then generate reports .
In conjunction with Compliance Manager , we use several Kaseya tools to pull the data that will eventually go into Compliance Manager . A new one we ’ ve started using that has been extremely helpful is VulScan , which scans a client ’ s systems and network for vulnerabilities that then can be pulled right into Compliance Manager for remediation . We use their ID Agent and Dark Web ID to do dark web scanning . We also use BullPhish ID , which is a neat program . You can send out phishing emails to everyone in the company , a division , or even individuals . If someone clicks on the phishing email , BullPhish ID will report back into the system and automatically assign a short video telling the employee who clicked on it why they shouldn ’ t have . We pull those results in , too , because that ’ s part of the compliance piece . These tools together created a nice ecosystem working for us .
Who Would You Say Is The Most Impactful Business Leader Whose Techniques Or Leadership Style Influences You , And Why ?
Somebody who ’ s not directly in our industry who I ’ ve really looked up to in a lot of ways is Elon Musk . He ’ s got a singlemindedness to him , and he ’ s willing to risk everything to get the job done . He ’ s nearly gone bankrupt a couple of times because he ’ s gone through his last money to make a project work . I ’ ve really admired that tenacity , and that ’ s influenced me as far as really sticking to an issue . When we need to solve a problem , it ’ s inspired me to just focus and keep working on it to get the answer .
If You Were Going To Recommend A Book To Other MSPs Or SMBs Trying To Grow Their Business , What Would You Say They Should Read ?
I ’ d definitely recommend “ The Compound Effect ” by Darren Hardy . The idea is that you do little things that eventually equate to big things . When I read that , it had a lot of impact on me . After reading it , I fully realized that you don ’ t have to do this great big thing all at once . You can take smaller pieces of it , and cumulatively , you get there .
What Words Of Wisdom Would You Give To Other MSPs Who Are Looking To Grow Their Business The Way You Have ?
The thing that ’ s really helped us is focusing in on a niche area , which in our case is the DOD contractor and the compliance aspect of that . Choose an area you ’ re good in and knowledgeable about and really dig in to showcase your expertise . Then find those clients that crave the knowledge you offer and are in that niche area so you can really develop a reputation of expertise and get referrals and a lot of other things you couldn ’ t otherwise . We only recently began to focus on this niche . But developing this focus has been crucial and really helped us grow . Before , we were using a scattershot approach . We focused generally on professional service companies , engineering firms , and things like that . Now , with the specific niche and the kind of knowledge and expertise we ’ ve developed , we ’ re growing our reputation in that field . It ’ s made a huge difference and put us on an extremely positive track . n
VOLUME 3 ISSUE 3 • MSPSuccessMagazine . com | 23