Compliance Manager GRC : Compliance Manager GRC allows MSPs to build profitable services around the assessment , management , and documentation of compliance with all IT requirements — from government and industry standards to insurance policies — at the same time . Compliance Manager GRC includes several new features that allow for vendor risk management , IT policy attestation , and security awareness training and tracking , ensuring organizations are always audit-ready . Learn more at ComplianceManagerGRC . com .

Pulseway : Mobile-first RMM Pulseway released a number of features recently , making it worth taking a second look at — including Client Portal , an automated self-service support solution that enables end users to initiate interactive workflows for faster remediation of their issues . The launch of support for Siri shortcuts has made Pulseway the first voice-controlled RMM , allowing IT professionals to patch , restart , and control computers and servers using just their voice . Learn more at Pulseway . com .

ION Series : Backup provider Unitrends ’ new series of desktop backup appliances provide enterprise-level protection in a tiny form factor that fits any small client site or office . The ION and ION + provide best-in-breed data protection , including features like automated disaster recovery ( DR ) testing , immutable storage , and AI-based ransomware detection . Learn more at Unitrends . com .

BullPhish ID : ID Agent recently spun off its BullPhish ID security awareness training solution as a stand-alone product , providing MSPs with new automated reporting

capabilities and more flexibility ( as MSPs previously needed to buy BullPhish ID as part of ID Agent ’ s Dark Web ID solution ). From customizable phishing emails to seamless campaign management , BullPhish ID enables MSPs to educate and empower their clients ’ employees — making them the best defense against cybercrime . Learn more at IDAgent . com .

Table of Contents In IT Glue : IT Glue ’ s new Table of Contents ( ToC ) feature release might be small , but it ’ s mighty . ToC links to the titled sections of your document by attaching anchors to the specified sections . Information that used to take a long time to scroll through can now be easily available to your technicians , lowering their resolution time and boosting productivity . “ This feature is greatly appreciated and is super clean ! Love the way it highlights as you scroll and the ability to hide it so it doesn ’ t take up screen real-estate .”

– Curtis Alcock , IT Service Desk Technician , The IT of Things

Learn more at ITGlue . com .