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Focus on contacts who are interested in what you have to say and create a sunset policy for contacts who do not engage for an extended period of time . Cease sending emails to them until / unless they engage with an email they ’ ve already received from you .
Golden Rule : Only send marketing emails to contacts who have opted in and who engage with your messages .
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Email Formatting Issues
The emails you send need to be carefully and thoughtfully formatted .
Do not include any large image files such as fancy headers or other graphics .
Don ’ t use excessive text . Stay clear and concise in your messaging .
Messages of the same topic should have the same email address in the from address and a matching signature .
Personalize your emails by merging the contact ’ s name into the subject line or body of the message .
Use catchy subject lines and preview text to increase open rates of your emails .
Do not include too many unique links , shortened URLs ( bit . ly ) or links to social media accounts ( Twitter , You- Tube , LinkedIn , Facebook , Yelp , etc .) in your emails . Golden Rule : Send plain text emails that are personalized , clear , and concise .
Using Spammy Words , Phrases , and Conventions
Automatic spam filters rate incoming messages by looking for red flags — specific words , phrases , and other indicators that are commonly used in spam emails . ✖
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Be aware of the phrases you use and be diligent in avoiding spammy words and phrases . The biggest culprit we ’ ve seen in recent years is the phrase “ click here .”
✖ Don ’ t use too much punctuation !!!!!!!
✖ WRITING IN ALL CAPS CAN GET MARKED AS SPAM . ✖
Exce $$ ive $ ymb0 !$ are w @ rning indic @ tors to fi ! ters @ s well .
Golden Rule : Keep spammy words , phrases , and conventions out of your emails .
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Sending Irrelevant Messaging
Do not take a “ one size fits all ” approach with your marketing , but instead , send targeted messaging to contacts in your CRM . With proper
segmentation , you can select a cross-section of your database when sending email campaigns to ensure the right people get the right messages .
Evan Samurin advises , “ Marketing impacts deliverability . The more relevant you are , the more targeted you can be , and thus the better kind of engagement you ’ ll drive . Better engagement equals better inbox placement and increased open rates , which overall leads to more opportunities and sales for your MSP .”
Golden Rule : Send targeted and relevant content .
With email deliverability , sometimes just a single word or link can keep that email from showing up in an inbox . But tiny changes ( the right changes ) can also lead to massive results . Master the fundamentals , these golden rules of email deliverability , and put a solid foundation in place for your email sending practices .
Tired of emails bouncing and landing in the spam folder ? Let us help ! Check out MSPMarketingCRM . com for more info on Robin ’ s recommended CRM . n
Janette DeGrazio is the director of marketing automation programs and chief architect of our results-generating “ Marketing Automation Platform ” systems . It is her No . 1 priority to make sure all of our MAP members know HOW to use their powerful automation tool to generate leads and sales . Her goal is to equip members with the tools , guidance , and training needed for the best success in the MAP program . She can be reached at Janette @ TechnologyMarketingToolkit . com .
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